Äthiopien

The data in this domain is collected by Eurostat in close cooperation with DG MARKT in the context of the annual "EU Postal Survey" (voluntary data collection). The partners in the data collection are the National Regulatory Authorities (NRAs) in the participating countries. The list of indicators/questionnaires and the definitions (Glossary) were agreed in cooperation with the European Postal Regulators in the project group "Assistance and development of EU statistics" of the European Committee for Postal Regulation (CERP). The data presented cover the companies operating under the Universal Service obligation (Universal Service Providers - USP). For countries where a USP no longer exists, the company which was the USP prior to liberalisation is referred to. "Universal service" refers here to the set of general interest demands to which services such as the mail should be subject throughout the Community.  The collection of 'Postal Services' includes data on employment, turnover, access points, traffic, prices and quality of service.

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data cited at: The African Development Bank: The Africa Infrastructure Development Index (AIDI): https://infrastructureafrica.opendataforafrica.org/pbuerhd https://dataportal.opendataforafrica.org/AIDI The Africa Infrastructure Development Index (AIDI) is produced by the African Development Bank. The AIDI serves a number of key objectives, principally: (i) to monitor and evaluate the status and progress of infrastructure development across the continent; (ii) to assist in resource allocation within the framework of ADF replenishments; and (iii) to contribute to policy dialogue within the Bank and between the Bank, RMCs and other development organizations.

Data cited at: The World Bank https://datacatalog.worldbank.org/ Topic: Africa's Infrastructure: Airports Publication: https://datacatalog.worldbank.org/dataset/africas-infrastructure-airports License: http://creativecommons.org/licenses/by/4.0/   The Africa Infrastructure Country Diagnostic (AICD) has data collection and analysis on the status of the main network infrastructures. The AICD database provides cross-country data on network infrastructure for nine major sectors: air transport, information and communication technologies, irrigation, ports, power, railways, roads, water and sanitation.   The indicators are defined as to cover key areas for policy making: affordability, access, pricing as well as institutional, fiscal and financial aspects. The analysis encompasses public expenditure trends, future investment needs and sector performance reviews. It offers users the opportunity to view AICD results, download documents and materials, search databases and perform customized analysis.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. The model questionnaire changes every year. The changes of questions in the MQ are required by the evolving situation of information and communication technologies. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

The data in this domain is collected by Eurostat in close cooperation with DG MARKT in the context of the annual "EU Postal Survey" (voluntary data collection). The partners in the data collection are the National Regulatory Authorities (NRAs) in the participating countries. The list of indicators/questionnaires and the definitions (Glossary) were agreed in cooperation with the European Postal Regulators in the project group "Assistance and development of EU statistics" of the European Committee for Postal Regulation (CERP). The data presented cover the companies operating under the Universal Service obligation (Universal Service Providers - USP). For countries where a USP no longer exists, the company which was the USP prior to liberalisation is referred to. "Universal service" refers here to the set of general interest demands to which services such as the mail should be subject throughout the Community.  The collection of 'Postal Services' includes data on employment, turnover, access points, traffic, prices and quality of service.

The data in this domain is collected by Eurostat in close cooperation with DG MARKT in the context of the annual "EU Postal Survey" (voluntary data collection). The partners in the data collection are the National Regulatory Authorities (NRAs) in the participating countries. The list of indicators/questionnaires and the definitions (Glossary) were agreed in cooperation with the European Postal Regulators in the project group "Assistance and development of EU statistics" of the European Committee for Postal Regulation (CERP). The data presented cover the companies operating under the Universal Service obligation (Universal Service Providers - USP). For countries where a USP no longer exists, the company which was the USP prior to liberalisation is referred to. "Universal service" refers here to the set of general interest demands to which services such as the mail should be subject throughout the Community.  The collection of 'Postal Services' includes data on employment, turnover, access points, traffic, prices and quality of service.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

The collection of 'Telecommunication Services' statistics covers the following indicators: (1) Employment in telecommunication The indicator gives the total number of people employed in telecommunication services and the number of people employed in fixed and mobile telecommunication and Internet service provision. Employment is converted into full time equivalent units, average of the year. (2) Investment The indicator gives the total gross investment (in Mio euro) in tangible goods i.e. investment for acquiring property (land and buildings) and plant (e.g. switching equipment, transmission equipment, office machinery, and motor vehicles), and investment in fixed telecommunication networks (excluding cable TV services), mobile telecommunications: GSM and GPRS, mobile telecommunications: UMTS (excluding licenses), and in other telecommunication networks (Internet, satellite and cable telecommunication equipment and infrastructure other than for broadcasting). (3) Turnover The indicator gives the total turnover (in Mio euro) from all telecommunication services and turnover from leased lines, fixed network services, cellular mobile telecommunication services, interconnection services and Internet service provision. (4) International receipts and payments The indicator gives the total revenue (receipts, payments) from international incoming and outgoing telecommunication traffic, in Mio euro. Incoming telecommunication traffic: income received from foreign telephone operators for completing calls originating in foreign country. Outgoing telecommunication traffic: charges received from subscribers for placing outgoing calls after deduction of the share of this income to be paid to other organisation for outgoing telecommunication traffic (operators of the incoming and possibly transit countries). (5) International calls The indicator gives the amount (in 1000 minutes) of international incoming (originating outside the country with a destination inside the country) and outgoing (originating inside the country to destinations outside the country) calls in fixed and cellular networks. (6) Traffic The indicator gives the total amount of national calls and the amount of local calls, national long distance calls, cellular mobile calls, minutes of internet connection, calls from fixed to mobile and mobile to fixed networks, calls within mobile networks and calls from mobile to mobile networks (in 1000 minutes). (7) SMS (short message service) The indicator gives the total number of SMS (text messages) sent (in thousands). (8) Access to networks (in thousands) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services and the number of leased lines, ISDN subscriptions, DSL subscriptions, Internet subscriptions and subscriptions to cable networks enabling internet use, number of connections to telecommunication networks through electricity networks (Power Line Communication - PLC), subscriptions to mobile telecommunication systems enabling use of UMTS and the number of users of Voice over Internet Protocol telephony, in thousands. (9) Access to networks (per 100 inhabitants) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services per 100 inhabitants. (10) Household share of main telephone lines The indicator gives the share of main telephone lines for residential use (i.e. lines which are not used for business, government or other professional purposes or as public telephone stations) as a percentage of total main telephone lines. (11) Operators and service providers The indicator gives the number of fixed network operators offering local and long distance national telecommunications (facilities based or resale) and international telecommunications, and the number of cellular mobile operators (digital or analogous, facilities based or resale), cable and satellite service providers (excluding pure programme distribution) and internet service providers (access and backbone services). (12) Broadband penetration rate  This indicator shows how widely broadband access to the internet has spread in the countries on the general level, not specifying by user group. (13) Prices of telecommunication The indicator gives the price in Euro of a 10 minute call at 11 am on a weekday (including VAT) for a local call (3km), national long distance call (200km) and an international call (to USA). The prices refer to the month of August for the period 1998-2005, and to the month of September from 2006 onwards. Tariffs without special rates are used. (14) Market shares in telecommunication This covers two structural indicators: market share of the incumbent in fixed telecommunications by type of call (local, long distance and international calls) and market share of the leading operator in mobile telecommunications. (15) Information technology expenditure in millions of euro and as a percentage of GDP Data refer to the expenditure for information and communication technology in millions of euro and as a percentage of GDP, with breakdown by expenditure for telecommunications and IT expenditure. Data in millions of euro are coming from the annual report of the European Information Technology Observatory (EITO).

Eurostat Dataset Id:cpc_inisoc  The focus of this domain is on the following country groups:Acceeding country: Croatia (HR)Candidate countries: the former Yugoslav Republic of Macedonia (MK), Montenegro (ME), Iceland (IS), Serbia (RS) and Turkey (TR)Potential candidate countries: Albania (AL), Bosnia and Herzegovina (BA), as well as Kosovo under UNSCR 1244/99 (XK)

Eurostat Dataset Id:med_ps33 The focus of this domain is on the following countries:Algeria, Egypt, Israel, Jordan, Lebanon, Morocco, Palestinian Authority, Syria, Tunisia. Data are provided for over 1000 indicators depending on the country.   The data for the Mediterranean partner countries are supplied by and under the responsibility of the national statistical authorities  of each of the countries or territories. The data and their denomination in no way constitute the  expression of an opinion by the European Commission on the  legal status of a country or territory or on the delimitation of its frontiers. Â

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. The model questionnaire changes every year. The changes of questions in the MQ are required by the evolving situation of information and communication technologies. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

The Digital Opportunity Index (DOI) is the only index that includes price data for 181 economies, which is vital in assessing effective market demand. The Digital Opportunity Index (DOI) has been designed to as a tool for tracking progress in bridging the digital divide and the implementa- tion of the outcomes of the World Summit on the Information Society (WSIS). As such, it provides a powerful policy tool for exploring the global and regional trends in infrastructure, opportu- nity and usage that are shaping the Information Society.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

20.1. Source data

The objective of these data is to support the growing awareness of policy-makers of the importance of ICT specialists in the economic and social transformations related to digitisation. Eurostat works towards this objective by providing reliable official estimates based on a well-grounded and internationally agreed conceptual framework. A wide range of the EU policy initiatives have demonstrated a need for ICT specialists statistics, with the Agenda for New Skills and Jobs (2010), the Grand Coalition for Digital Jobs (2013) and the EU Skills Panorama (2014) being among the most cited ones. Moreover, the recently updated Digital Single Market strategy accentuates the need for policies aimed at boosting stability in the European labour markets and enhancing the EU competitive position; in this context, monitoring of the ICT specialists' employment gains in importance. ICT specialists' data are constructed using the secondary statistical analysis. This approach has a virtue of ensuring cost-efficient and high-quality data production. At the same time, this approach has limited options for designing new indicators, as well as for control over data quality and over data release timing. The ICT specialists' indicator and its breakdowns are based on the microdata from the Labour Force Survey (LFS). For this reason, LFS reference metadata needs to be consulted for all questions related to the underlying primary source data (see Related Metadata section). The ICT specialists data is conceptually in accordance with the data collected in the special module on ICT specialists and skills in the survey ICT usage and e-commerce in enterprises (see Related Metadata Section and Annexes for more information), i.e. it operates with the same definition of ICT specialists (see Section 3.4). Representation ICT specialists statistics contains four indicators updated on an annual basis: (1) ICT specialists, total (2) ICT specialists by gender (3) ICT specialists by level of education (4) ICT specialists by age Each indicator is presented in the country/year dimensions and is measured in absolute (1000s) and relative (%) terms. Time coverage Data covers all years starting from 2004 until the latest year available. Following the release practice of the EU LFS, the publication year is calculated as (t+1), with t being the reference year. Data for the indicators (1)-(4) are updated yearly from 2004 until the latest year available (as opposed to simply adding one additional year) to incorporate the latest revisions made in the source data, the EU LFS.

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data for broadband (except for broadband coverage), mobile telephony and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). Questionnaires are sent annually or bi-annually (broadband data). The source for fixed telephony data is the International Telecommunication Union (ITU). Data are collected annually. There is no fixed release calendar. Data are usually released annually. The collection of 'Telecommunication Services' statistics presents the following main categories of characteristics: Fixed broadbandcoveragesubscriptions and penetrationsubscriptions by speedmarket share   Mobile broadbandcoveragesubscriptions  (not available until reference year 2013) and penetrationmarket share  (not available until reference year 2013)   Fixed telephonymain telephone lines   Mobile communicationssubscriptions and penetrationmarket sharerevenues   Telecommunications sectorrevenuesinvestments

Data for broadband (except for broadband coverage), mobile telephony and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). Questionnaires are sent annually or bi-annually (broadband data). The source for fixed telephony data is the International Telecommunication Union (ITU). Data are collected annually. There is no fixed release calendar. Data are usually released annually. The collection of 'Telecommunication Services' statistics presents the following main categories of characteristics: Fixed broadbandcoveragesubscriptions and penetrationsubscriptions by speedmarket share   Mobile broadbandcoveragesubscriptions  (not available until reference year 2013) and penetrationmarket share  (not available until reference year 2013)   Fixed telephonymain telephone lines   Mobile communicationssubscriptions and penetrationmarket sharerevenues   Telecommunications sectorrevenuesinvestments

Data for broadband (except for broadband coverage), mobile telephony and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). Questionnaires are sent annually or bi-annually (broadband data). The source for fixed telephony data is the International Telecommunication Union (ITU). Data are collected annually. There is no fixed release calendar. Data are usually released annually. The collection of 'Telecommunication Services' statistics presents the following main categories of characteristics: Fixed broadbandcoveragesubscriptions and penetrationsubscriptions by speedmarket share   Mobile broadbandcoveragesubscriptions  (not available until reference year 2013) and penetrationmarket share  (not available until reference year 2013)   Fixed telephonymain telephone lines   Mobile communicationssubscriptions and penetrationmarket sharerevenues   Telecommunications sectorrevenuesinvestments

Data for broadband (except for broadband coverage), mobile telephony and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). Questionnaires are sent annually or bi-annually (broadband data). The source for fixed telephony data is the International Telecommunication Union (ITU). Data are collected annually. There is no fixed release calendar. Data are usually released annually. The collection of 'Telecommunication Services' statistics presents the following main categories of characteristics: Fixed broadbandcoveragesubscriptions and penetrationsubscriptions by speedmarket share   Mobile broadbandcoveragesubscriptions  (not available until reference year 2013) and penetrationmarket share  (not available until reference year 2013)   Fixed telephonymain telephone lines   Mobile communicationssubscriptions and penetrationmarket sharerevenues   Telecommunications sectorrevenuesinvestments

Data for broadband (except for broadband coverage), mobile telephony and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). Questionnaires are sent annually or bi-annually (broadband data). The source for fixed telephony data is the International Telecommunication Union (ITU). Data are collected annually. There is no fixed release calendar. Data are usually released annually. The collection of 'Telecommunication Services' statistics presents the following main categories of characteristics: Fixed broadbandcoveragesubscriptions and penetrationsubscriptions by speedmarket share   Mobile broadbandcoveragesubscriptions  (not available until reference year 2013) and penetrationmarket share  (not available until reference year 2013)   Fixed telephonymain telephone lines   Mobile communicationssubscriptions and penetrationmarket sharerevenues   Telecommunications sectorrevenuesinvestments

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

This dataset presents a collection of key ICT indicators for about 200 economies worldwide, covering statistics on access to and use of ICTs by households and individuals.

Data cited at: International Telecommunication Union-https://www.itu.int/en/ITU-D/Statistics/Pages/stat/default.aspx 

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

The availability of broadband is measured by the percentage of households that are connectable to an exchange that has been converted to support xDSL-technology, to a cable network upgraded for internet traffic, or to other broadband technologies. It includes fixed and mobile connections.

The availability of broadband is measured by the percentage of households that are connectable to an exchange that has been converted to support xDSL-technology, to a cable network upgraded for internet traffic, or to other broadband technologies.

The access of households to internet is measured as percentage of households where any member of the household has the possibility to access the internet from home.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. The model questionnaire changes every year. The changes of questions in the MQ are required by the evolving situation of information and communication technologies. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. The model questionnaire changes every year. The changes of questions in the MQ are required by the evolving situation of information and communication technologies. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

The availability of broadband is measured by the percentage of households that are connectable to an exchange that has been converted to support xDSL-technology, to a cable network upgraded for internet traffic, or to other broadband technologies. It includes fixed and mobile connections.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

The source for regional typology statistics are regional indicators at NUTS level 3 published on the Eurostat website or existing in the Eurostat production database. The structure of this domain is as follows: - Metropolitan regions (met)    For details see http://ec.europa.eu/eurostat/web/metropolitan-regions/overview - Maritime policy indicators (mare)    For details see http://ec.europa.eu/eurostat/web/maritime-policy-indicators/overview - Urban-rural typology (urt)    For details see http://ec.europa.eu/eurostat/web/rural-development/overview

The source for regional typology statistics are regional indicators at NUTS level 3 published on the Eurostat website or existing in the Eurostat production database. The structure of this domain is as follows: - Metropolitan regions (met)    For details see http://ec.europa.eu/eurostat/web/metropolitan-regions/overview - Maritime policy indicators (mare)    For details see http://ec.europa.eu/eurostat/web/maritime-policy-indicators/overview - Urban-rural typology (urt)    For details see http://ec.europa.eu/eurostat/web/rural-development/overview

Patents reflect a country's inventive activity. Patents also show the country's capacity to exploit knowledge and translate it into potential economic gains. In this context, indicators based on patent statistics are widely used to assess the inventive performance of countries. This domain provides users with data concerning patent applications to the European Patent Office - EPO, patents granted by the United States Patent and Trademark Office - USPTO and triadic patent families. EPO data refer to all patent applications by priority year as opposed to patents granted by priority year, which is the case of USPTO data.Patents reflect a country's inventive activity. Patents also show the country's capacity to exploit knowledge and translate it into potential economic gains. In this context, indicators based on patent statistics are widely used to assess the inventive performance of countries.

Patents reflect a country's inventive activity. Patents also show the country's capacity to exploit knowledge and translate it into potential economic gains. In this context, indicators based on patent statistics are widely used to assess the inventive performance of countries. This domain provides users with data concerning patent applications to the European Patent Office - EPO, patents granted by the United States Patent and Trademark Office - USPTO and triadic patent families. EPO data refer to all patent applications by priority year as opposed to patents granted by priority year, which is the case of USPTO data.Patents reflect a country's inventive activity. Patents also show the country's capacity to exploit knowledge and translate it into potential economic gains. In this context, indicators based on patent statistics are widely used to assess the inventive performance of countries.

The objective of these data is to support the growing awareness of policy-makers of the importance of ICT specialists in the economic and social transformations related to digitisation. Eurostat works towards this objective by providing reliable official estimates based on a well-grounded and internationally agreed conceptual framework. A wide range of the EU policy initiatives have demonstrated a need for ICT specialists statistics, with the Agenda for New Skills and Jobs (2010), the Grand Coalition for Digital Jobs (2013) and the EU Skills Panorama (2014) being among the most cited ones. Moreover, the recently updated Digital Single Market strategy accentuates the need for policies aimed at boosting stability in the European labour markets and enhancing the EU competitive position; in this context, monitoring of the ICT specialists' employment gains in importance. ICT specialists' data are constructed using the secondary statistical analysis. This approach has a virtue of ensuring cost-efficient and high-quality data production. At the same time, this approach has limited options for designing new indicators, as well as for control over data quality and over data release timing. The ICT specialists' indicator and its breakdowns are based on the microdata from the Labour Force Survey (LFS). For this reason, LFS reference metadata needs to be consulted for all questions related to the underlying primary source data (see Related Metadata section). The ICT specialists data is conceptually in accordance with the data collected in the special module on ICT specialists and skills in the survey ICT usage and e-commerce in enterprises (see Related Metadata Section and Annexes for more information), i.e. it operates with the same definition of ICT specialists (see Section 3.4). Representation ICT specialists statistics contains four indicators updated on an annual basis: (1) ICT specialists, total (2) ICT specialists by gender (3) ICT specialists by level of education (4) ICT specialists by age Each indicator is presented in the country/year dimensions and is measured in absolute (1000s) and relative (%) terms. Time coverage Data covers all years starting from 2004 until the latest year available. Following the release practice of the EU LFS, the publication year is calculated as (t+1), with t being the reference year. Data for the indicators (1)-(4) are updated yearly from 2004 until the latest year available (as opposed to simply adding one additional year) to incorporate the latest revisions made in the source data, the EU LFS.

The objective of these data is to support the growing awareness of policy-makers of the importance of ICT specialists in the economic and social transformations related to digitisation. Eurostat works towards this objective by providing reliable official estimates based on a well-grounded and internationally agreed conceptual framework. A wide range of the EU policy initiatives have demonstrated a need for ICT specialists statistics, with the Agenda for New Skills and Jobs (2010), the Grand Coalition for Digital Jobs (2013) and the EU Skills Panorama (2014) being among the most cited ones. Moreover, the recently updated Digital Single Market strategy accentuates the need for policies aimed at boosting stability in the European labour markets and enhancing the EU competitive position; in this context, monitoring of the ICT specialists' employment gains in importance. ICT specialists' data are constructed using the secondary statistical analysis. This approach has a virtue of ensuring cost-efficient and high-quality data production. At the same time, this approach has limited options for designing new indicators, as well as for control over data quality and over data release timing. The ICT specialists' indicator and its breakdowns are based on the microdata from the Labour Force Survey (LFS). For this reason, LFS reference metadata needs to be consulted for all questions related to the underlying primary source data (see Related Metadata section). The ICT specialists data is conceptually in accordance with the data collected in the special module on ICT specialists and skills in the survey ICT usage and e-commerce in enterprises (see Related Metadata Section and Annexes for more information), i.e. it operates with the same definition of ICT specialists (see Section 3.4). Representation ICT specialists statistics contains four indicators updated on an annual basis: (1) ICT specialists, total (2) ICT specialists by gender (3) ICT specialists by level of education (4) ICT specialists by age Each indicator is presented in the country/year dimensions and is measured in absolute (1000s) and relative (%) terms. Time coverage Data covers all years starting from 2004 until the latest year available. Following the release practice of the EU LFS, the publication year is calculated as (t+1), with t being the reference year. Data for the indicators (1)-(4) are updated yearly from 2004 until the latest year available (as opposed to simply adding one additional year) to incorporate the latest revisions made in the source data, the EU LFS.

The objective of these data is to support the growing awareness of policy-makers of the importance of ICT specialists in the economic and social transformations related to digitisation. Eurostat works towards this objective by providing reliable official estimates based on a well-grounded and internationally agreed conceptual framework. A wide range of the EU policy initiatives have demonstrated a need for ICT specialists statistics, with the Agenda for New Skills and Jobs (2010), the Grand Coalition for Digital Jobs (2013) and the EU Skills Panorama (2014) being among the most cited ones. Moreover, the recently updated Digital Single Market strategy accentuates the need for policies aimed at boosting stability in the European labour markets and enhancing the EU competitive position; in this context, monitoring of the ICT specialists' employment gains in importance. ICT specialists' data are constructed using the secondary statistical analysis. This approach has a virtue of ensuring cost-efficient and high-quality data production. At the same time, this approach has limited options for designing new indicators, as well as for control over data quality and over data release timing. The ICT specialists' indicator and its breakdowns are based on the microdata from the Labour Force Survey (LFS). For this reason, LFS reference metadata needs to be consulted for all questions related to the underlying primary source data (see Related Metadata section). The ICT specialists data is conceptually in accordance with the data collected in the special module on ICT specialists and skills in the survey ICT usage and e-commerce in enterprises (see Related Metadata Section and Annexes for more information), i.e. it operates with the same definition of ICT specialists (see Section 3.4). Representation ICT specialists statistics contains four indicators updated on an annual basis: (1) ICT specialists, total (2) ICT specialists by gender (3) ICT specialists by level of education (4) ICT specialists by age Each indicator is presented in the country/year dimensions and is measured in absolute (1000s) and relative (%) terms. Time coverage Data covers all years starting from 2004 until the latest year available. Following the release practice of the EU LFS, the publication year is calculated as (t+1), with t being the reference year. Data for the indicators (1)-(4) are updated yearly from 2004 until the latest year available (as opposed to simply adding one additional year) to incorporate the latest revisions made in the source data, the EU LFS.

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

The “Business services statistics” (BS) collection contains harmonised statistics on business services. BS is a driver of the knowledge-based economy and their labour-intensive nature has attracted interest in their potential as providers of new jobs in the future. Contributing to the recent increase in the demand for business services, the growing trend in outsourcing has seen many enterprises use service providers for non-core professional activities. Technological progress and the Internet are also important factors which have provided new production possibilities and new modes of supply. Due to its growing importance, BS data are collected since 2000 reference year. The data were collected under Gentlemen agreement until 2007 reference year and from 2008 onwards it become part of the regular mandatory annual data collection of SBS. The BS’s data requirements before 2008 reference year included more variables, but data is available only for a small number of countries. The following variables are available until 2007 reference year:Number of enterprisesTurnover or gross premiums writtenValue added at factor costPersonnel costsNumber of persons employedNumber of employeesNumber of part-time employees The “Turnover or gross premiums written” variable is broken down by product and residence of client. In addition, there is information on the turnover shares of product and client specialised enterprises. The statistics on “Turnover by product” permits analyses on each product's relative importance in the turnover, consistency of product level statistics and product specialisation. On the other hand, information on “Turnover by client” enables analyses on type and location of client and client specialisation. The economic variables make it possible to extend the analysis to productivity and personnel cost issues. From 2008 onwards, the BS’s data requirements are only for variable “Turnover” broken down by products and by type of residence of client. The majority of the data is collected annually by National Statistical Institutes (NSIs) by means of statistical surveys, business registers or from various administrative sources.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. The model questionnaire changes every year. The changes of questions in the MQ are required by the evolving situation of information and communication technologies. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Frequent use: every day or almost every day on average within the last 3 months before the survey. Use includes all locations and methods of access and any purpose (private or work/business related).

Within the last 3 months before the survey, using a computer or any other means.

Within the last 3 months before the survey, using a computer or any other means.

Within the last 3 months before the survey, using a computer or any other means; other places than: at home, at work, of education, another person's home.

Within the last 3 months before the survey, using a computer or any other means.

Within the last 3 months before the survey, using a computer or any other means; at place of work (other than home).

Within the last 3 months before the survey, using a computer or any other means.

Level of basic computer skills are measured using a self-assessment approach, where the respondent indicates whether he/she has carried out specific tasks related to computer use, without these skills being assessed, tested or actually observed. Six computer-related items were used to group the respondents into levels of computer skills in 2006, 2007, 2009, 2011, 2012 and 2014: copy or move a file or folder; use copy and paste tools to duplicate or move information within a document; use basis arithmetic formula (add, substract, multiply, divide) in a spreadsheet; compress files; connect and install new devices, e.g. a printer or a modem; write a computer program using a specialised programming language. Instead of the item on having connected and installed new devices, the 2005 items included the use of a mouse to launch programs such as an Internet browser or word processor. Low level of basic computer skills: Individuals who have carried out 1 or 2 of the 6 computer-related items. Medium level of basic computer sills: Individuals who have carried out 3 or 4 of the 6 computer-related items. High level of basic computer skills: Individuals who have carried out 5 or 6 of the 6 computer-related items.

6.1. Reference area

Level of Internet skills is measured using a self-assessment approach, where the respondent indicates whether he/she has carried out specific tasks related to Internet use, without these skills being assessed, tested or actually observed. Six Internet-related items were used to group the respondents into levels of Internet skills in 2005, 2006, 2007, 2011 and 2013: use a search engine to find information; send an e-mail with attached files; post messages to chatrooms, newsgroups or any online discussion forum; use the Internet to make telephone calls; use peer-to-peer file sharing for exchanging movies, music etc.; create a web page. Low level of basic Internet skills: Individuals who have carried out 1 or 2 of the 6 Internet-related items. Medium level of basic Internet skills: Individuals who have carried out 3 or 4 of the 6 Internet-related items. High level of basic Internet skills: Individuals who have carried out 5 or 6 of the 6 Internet-related items.

Whether at home, at work or from anywhere else and whether for private or work/business related purposes.

Within the last three months before the survey.

Regular use: at least once a week (i.e. every day or almost every day or at least once a week but not every day) on average within the last 3 months before the survey. Use includes all locations and methods of access and any purpose (private or work/business related).

Regular users of the internet are persons who use the internet on average at least once a week, every day or almost every day.

Access to the internet via wireless connection using a portable computer away from home or work.

Access to the internet via wireless connection using a mobile phone or smart phone via UMTS, HSDPA (3G, 3G+).

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Use of mobile devices via mobile or wireless connection: mobile phone (or smart phone), portable computer (e.g. laptop, tablet) or another mobile device (e.g. PDA, e-book reader) away from home or work.

This indicator relates to all individuals aged 16 to 74 who accessed the internet within the last three months before the survey.

In the last 3 months before the survey for private purposes. Consulting wikis to obtain knowledge on any subject (e.g. Wikipedia, an online encyclopaedia).

Within the last three months before the survey.

Within the last three months before the survey.

Within the last 3 months before the survey, other than games software.

Within the last three months before the survey.

Within the last 3 months before the survey. For private purposes.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Within the last 12 months before the survey for private purposes. Derived variable on use of eGovernment services. Individuals used at least one of the following services: for obtaining information from public authorities websites, for downloading official forms, for submitting completed forms.

Within the last 12 months before the survey for private purposes. Derived variable on use of eGovernment services. Individuals used at least one of the following services: for obtaining services from public authorities websites, for downloading official forms, for sending filled in forms.

Within the last three months before the survey.

Within the last 12 months before the survey.

Within the last 3 months before the survey. internet banking includes electronic transactions with a bank for payment etc. or for looking up account information.

Within the last three months before the survey.

Within the last three months before the survey.

Within the last 3 months before the survey.

Buy or order for private use. Within the last 12 months before the survey. Manually typed e-mails are excluded.

Buy or order for private use. Within the last 12 months before the survey. Manually typed e-mails are excluded.

Data refer to the last 3 months before the survey, for private purposes. Participating in social networks: creating user profile, posting messages or other contributions to facebook, twitter, etc.

Within the last 3 months before the survey.

Posting messages to chat sites, social networking sites, blogs, newsgroups or online discussion fora or use of instant messaging. Within the last 3 months before the survey.

Within the last three months before the survey.

Within the last 3 months before the survey. Information about health includes: injury, disease, nutrition, improving health, etc.

Health-related information: injury, disease, nutrition, improving health, etc. Within the last three months before the survey.

Within the last three months before the survey.

For instance via auctions. Within the last 3 months before the survey for private purposes. Optional question in 2008.

Within the last three months before the survey.

Within the last 3 months before the survey. Taking part in online consultations or voting to define civic or political issues (e.g. urban planning, signing a petition).

Uploading self created content (text, images, photos, videos, music etc) to any website to be shared. Within the last 3 months before the survey.

Self-created content: text, images, photos, videos, music, etc. Within the last three months before the survey.

Online content: films, music, electronic books, magazines, newspapers, e-learning material, computer software (incl. Computer and video games and software upgrades). Within the last 12 months before the survey for private use.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. The model questionnaire changes every year. The changes of questions in the MQ are required by the evolving situation of information and communication technologies. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

The basic or above basic overall digital skills represent the two highest levels of the overall digital skills indicator, which is a composite indicator based on selected activities performed by individuals aged 16-74 on the internet in the four specific areas (information, communication, problem solving, content creation). It is assumed that individuals having performed certain activities have the corresponding skills; therefore the indicator can be considered as a proxy of the digital competences and skills of individuals. The indicator is based on the EU survey on the ICT usage in households and by individuals and is available for the years 2015 and 2016 (it will be compiled in 2017 as well).

Computer skills are measured using a self-assessment approach, depending on how many computer related tasks have been carried out, without these skills being assessed, tested or actually observed. 1 or 2 of the following activities have been done: copied/moved a file/folder, copy/cut/paste to move information on the screen, used basic arithmetic formulae, compressed/zipped a file, connecting and installing new devices or written a computer program.

Internet skills are measured using a self-assessment approach, depending on how many internet related tasks have been carried out, without these skills being assessed, tested or actually observed. 1 or 2 of the following activities have been done: used search engine, sent mail with attachment, posted messages to chatrooms/newsgroups or online discussion forum, made phone calls, done peer-to-peer file sharing or created a web page.

Computer skills are measured using a self-assessment approach, depending on how many computer related tasks have been carried out, without these skills being assessed, tested or actually observed. 3 or 4 of the following activities have been done: copied/moved a file/folder, copy/cut/paste to move information on the screen, used basic arithmetic formulae, compressed/zipped a file, connecting and installing new devices or written a computer program.

Internet skills are measured using a self-assessment approach, depending on how many internet related tasks have been carried out, without these skills being assessed, tested or actually observed. 3 or 4 of the following activities have been done: used search engine, sent mail with attachment, posted messages to chatrooms/newsgroups or online discussion forum, made phone calls, done peer-to-peer file sharing or created a web page.

Computer skills are measured using a self-assessment approach, depending on how many computer related tasks have been carried out, without these skills being assessed, tested or actually observed. 5 or 6 of the following activities have been done: copied/moved a file/folder, copy/cut/paste to move information on the screen, used basic arithmetic formulae, compressed/zipped a file, connecting and installing new devices or written a computer program.

Internet skills are measured using a self-assessment approach, depending on how many internet related tasks have been carried out, without these skills being assessed, tested or actually observed. 5 or 6 of the following activities have been done: used search engine, sent mail with attachment, posted messages to chatrooms/newsgroups or online discussion forum, made phone calls, done peer-to-peer file sharing or created a web page.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. The model questionnaire changes every year. The changes of questions in the MQ are required by the evolving situation of information and communication technologies. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Persons who have never used a computer (at home, at work or any other place).

Individuals who never used the internet - whether at home, at work or from anywhere else and whether for private or professional purposes.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. The model questionnaire changes every year. The changes of questions in the MQ are required by the evolving situation of information and communication technologies. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Persons who bought or ordered goods or services (i.e. food, groceries, household goods, films, music, books, magazines, newspapers, clothes, sports goods, computer software or hardware, electronic equipment, shares, financial services, insurances, travel or holiday accommodation, tickets, lotteries or betting and other) over the internet during the last year.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. The model questionnaire changes every year. The changes of questions in the MQ are required by the evolving situation of information and communication technologies. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

The collection of 'Telecommunication Services' statistics covers the following indicators: (1) Employment in telecommunication The indicator gives the total number of people employed in telecommunication services and the number of people employed in fixed and mobile telecommunication and Internet service provision. Employment is converted into full time equivalent units, average of the year. (2) Investment The indicator gives the total gross investment (in Mio euro) in tangible goods i.e. investment for acquiring property (land and buildings) and plant (e.g. switching equipment, transmission equipment, office machinery, and motor vehicles), and investment in fixed telecommunication networks (excluding cable TV services), mobile telecommunications: GSM and GPRS, mobile telecommunications: UMTS (excluding licenses), and in other telecommunication networks (Internet, satellite and cable telecommunication equipment and infrastructure other than for broadcasting). (3) Turnover The indicator gives the total turnover (in Mio euro) from all telecommunication services and turnover from leased lines, fixed network services, cellular mobile telecommunication services, interconnection services and Internet service provision. (4) International receipts and payments The indicator gives the total revenue (receipts, payments) from international incoming and outgoing telecommunication traffic, in Mio euro. Incoming telecommunication traffic: income received from foreign telephone operators for completing calls originating in foreign country. Outgoing telecommunication traffic: charges received from subscribers for placing outgoing calls after deduction of the share of this income to be paid to other organisation for outgoing telecommunication traffic (operators of the incoming and possibly transit countries). (5) International calls The indicator gives the amount (in 1000 minutes) of international incoming (originating outside the country with a destination inside the country) and outgoing (originating inside the country to destinations outside the country) calls in fixed and cellular networks. (6) Traffic The indicator gives the total amount of national calls and the amount of local calls, national long distance calls, cellular mobile calls, minutes of internet connection, calls from fixed to mobile and mobile to fixed networks, calls within mobile networks and calls from mobile to mobile networks (in 1000 minutes). (7) SMS (short message service) The indicator gives the total number of SMS (text messages) sent (in thousands). (8) Access to networks (in thousands) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services and the number of leased lines, ISDN subscriptions, DSL subscriptions, Internet subscriptions and subscriptions to cable networks enabling internet use, number of connections to telecommunication networks through electricity networks (Power Line Communication - PLC), subscriptions to mobile telecommunication systems enabling use of UMTS and the number of users of Voice over Internet Protocol telephony, in thousands. (9) Access to networks (per 100 inhabitants) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services per 100 inhabitants. (10) Household share of main telephone lines The indicator gives the share of main telephone lines for residential use (i.e. lines which are not used for business, government or other professional purposes or as public telephone stations) as a percentage of total main telephone lines. (11) Operators and service providers The indicator gives the number of fixed network operators offering local and long distance national telecommunications (facilities based or resale) and international telecommunications, and the number of cellular mobile operators (digital or analogous, facilities based or resale), cable and satellite service providers (excluding pure programme distribution) and internet service providers (access and backbone services). (12) Broadband penetration rate  This indicator shows how widely broadband access to the internet has spread in the countries on the general level, not specifying by user group. (13) Prices of telecommunication The indicator gives the price in Euro of a 10 minute call at 11 am on a weekday (including VAT) for a local call (3km), national long distance call (200km) and an international call (to USA). The prices refer to the month of August for the period 1998-2005, and to the month of September from 2006 onwards. Tariffs without special rates are used. (14) Market shares in telecommunication This covers two structural indicators: market share of the incumbent in fixed telecommunications by type of call (local, long distance and international calls) and market share of the leading operator in mobile telecommunications. (15) Information technology expenditure in millions of euro and as a percentage of GDP Data refer to the expenditure for information and communication technology in millions of euro and as a percentage of GDP, with breakdown by expenditure for telecommunications and IT expenditure. Data in millions of euro are coming from the annual report of the European Information Technology Observatory (EITO).

The Community Innovation Survey (CIS) is a survey of innovation activity in enterprises. The harmonised survey is designed to provide information on the innovativeness of sectors by type of enterprises, on the different types of innovation and on various aspects of the development of an innovation, such as the objectives, the sources of information, the public funding or the expenditures. The CIS provides statistics broke down by countries, type of innovators, economic activities and size classes. The survey is currently carried out every two years across the European Union, some EFTA countries and EU candidate countries. In order to ensure comparability across countries, Eurostat, in close cooperation with the countries, has developed a standard core questionnaire starting with the CIS3 data collection, along with an accompanying set of definitions and methodological recommendations. The concepts and underlying methodology of the CIS are also based on the Oslo Manual — second edition of 1997 and third edition of 2005 (see link at the bottom of the page). Up to CIS 2010, CIS results were collected under Commission Regulation (EC) No 1450/2004. A new Regulation will apply from CIS 2012 (EC No 995/2012). The data presented in these tables refer to enterprises with ‘10 employees or more’ active in the sectors to be covered under the Regulation (cf. NACE CORE). Further activities may be covered on a voluntary basis. Most statistics are based on a reference period of three years, but some use one calendar year. Since CIS 2008, the survey has included an ad-hoc module. It consists of a set of questions focusing on a special theme. The themes are different in each survey wave, allowing data to be obtained on specific issues beyond the data usually collected. Overview over time: Initially, the CIS data collection was carried out every four years. The first collection (CIS Light) was launched in 1993 as a pilot exercise and the second (CIS2) was carried out in 1997/1998 for most countries except Greece and Ireland, where it was launched in 1999. The third survey (CIS3) was conducted in 2000/2001 for most participating countries with the exception of Norway, Iceland, Luxembourg and Greece, where it was launched in 2002. As from 2004, the survey has been carried out every two years. CIS4 was conducted in the 25 EU Member States (as for 2004), Iceland, Norway, Bulgaria and Romania. The survey was launched in 2005 with a three-year reference period 2002 to 2004 for most indicators. The fifth survey CIS 2006 was carried out in all 25 EU Member States (as for 2006), Norway, Bulgaria, Romania, Croatia and Turkey. It was launched in 2007, mostly for the reference period 2004 to 2006. As regards CIS 2008, 26 Member States (all except Greece), Iceland, Norway, Croatia and Turkey took part in the survey. CIS 2008 was launched in 2009 with a three-year reference period 2006 to 2008 for most indicators. Changes were made to the CIS 2008 questionnaire to bring it into line with the third revision of the Oslo Manual, 2005 edition, by giving greater weight to organisational and marketing innovation. CIS 2008 was complemented by an ad-hoc module on innovation with environmental benefits. The seventh Community Innovation Survey, CIS 2010, had 31 participating countries (all the EU 27 Member States (except Greece), Iceland, Norway, Croatia, Serbia and Turkey) and reported most results for the reference period 2008-2010. CIS 2010 also follows the recommendations of the Oslo Manual and reports indicators on four types of innovation: product, process, organisational and marketing. However, despite implementation of the recommendations of the third edition of the Oslo Manual, the question on innovation expenditures is still limited to product and process innovation in order to maintain continuity with earlier versions of the CIS. Furthermore, generally fewer questions are asked about organisational and marketing innovation than about product and process innovation. While the European innovation statistics use the aggregated national data, the microdata sets can be accessed by researchers via the SAFE Centre of Eurostat in Luxembourg or via the microdata on CD-ROM releases in more anonymised form; some countries also provide access to their micro-data at similar safe centres.

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

The Balance of Payments (BoP) systematically summarizes all economic transactions between the residents and the non-residents of a country or of a economic area during a given period. The Balance of payments provides harmonized information on international transactions which are part of the current account (goods, services, income, current transfers), but also on transactions which fall in the capital and the financial account. BoP is an important macro-economic indicator used to assess the position of an economy (of credit or debit) towards the external world. Data on International Trade in Services (ITS), a component of BoP current account, are used, alongside with data on Foreign Direct Investment (a component of BoP financial account), to monitor the external commercial performance of different economies. Balance of Payments data are used for calculation of indicators needed for monitoring of macroenomic imbalances such as share of main BoP and International Investment Position (IIP) items in GDP and export market shares calculated as the EU Member States' shares in total world exports. Out of BoP data, some indicators of EU market integration are also derived. Data are in millions of Euro/ECU and in millions of national currency. Several statistical adjustments are applied to the original data provided by the Member States. These are described in the International Trade in Services EU 1992-2001 - Compilation guide. The International Monetary Fund Balance of Payments Manual (BPM5) classification is used for the compilation of the BoP. The BoP data are collected through national surveys and administrative sources.

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Last internet use: within last 3 months, 12 months before the survey, ever used, never used - whether at home, at work or from anywhere else and whether for private or work/business related purposes.

Internet users are individuals who have used the Internet (from any location) in the last 3 months. The Internet can be used via a computer, mobile phone, personal digital assistant, games machine, digital TV etc.

Percentage of households who have internet access at home. All forms of internet use are included. The population considered is aged 16 to 74.

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Eurostat Dataset Id:isoc_tc_msht The collection of 'Telecommunication Services' statistics covers the following indicators: (1) Employment in telecommunication The indicator gives the total number of people employed in telecommunication services and the number of people employed in fixed and mobile telecommunication and Internet service provision. Employment is converted into full time equivalent units, average of the year. (2) Investment The indicator gives the total gross investment (in Mio euro) in tangible goods i.e. investment for acquiring property (land and buildings) and plant (e.g. switching equipment, transmission equipment, office machinery, and motor vehicles), and investment in fixed telecommunication networks (excluding cable TV services), mobile telecommunications: GSM and GPRS, mobile telecommunications: UMTS (excluding licenses), and in other telecommunication networks (Internet, satellite and cable telecommunication equipment and infrastructure other than for broadcasting). (3) Turnover The indicator gives the total turnover (in Mio euro) from all telecommunication services and turnover from leased lines, fixed network services, cellular mobile telecommunication services, interconnection services and Internet service provision. (4) International receipts and payments The indicator gives the total revenue (receipts, payments) from international incoming and outgoing telecommunication traffic, in Mio euro. Incoming telecommunication traffic: income received from foreign telephone operators for completing calls originating in foreign country. Outgoing telecommunication traffic: charges received from subscribers for placing outgoing calls after deduction of the share of this income to be paid to other organisation for outgoing telecommunication traffic (operators of the incoming and possibly transit countries). (5) International calls The indicator gives the amount (in 1000 minutes) of international incoming (originating outside the country with a destination inside the country) and outgoing (originating inside the country to destinations outside the country) calls in fixed and cellular networks. (6) Traffic The indicator gives the total amount of national calls and the amount of local calls, national long distance calls, cellular mobile calls, minutes of internet connection, calls from fixed to mobile and mobile to fixed networks, calls within mobile networks and calls from mobile to mobile networks (in 1000 minutes). (7) SMS (short message service) The indicator gives the total number of SMS (text messages) sent (in thousands). (8) Access to networks (in thousands) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services and the number of leased lines, ISDN subscriptions, DSL subscriptions, Internet subscriptions and subscriptions to cable networks enabling internet use, number of connections to telecommunication networks through electricity networks (Power Line Communication - PLC), subscriptions to mobile telecommunication systems enabling use of UMTS and the number of users of Voice over Internet Protocol telephony, in thousands. (9) Access to networks (per 100 inhabitants) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services per 100 inhabitants. (10) Household share of main telephone lines The indicator gives the share of main telephone lines for residential use (i.e. lines which are not used for business, government or other professional purposes or as public telephone stations) as a percentage of total main telephone lines. (11) Operators and service providers The indicator gives the number of fixed network operators offering local and long distance national telecommunications (facilities based or resale) and international telecommunications, and the number of cellular mobile operators (digital or analogous, facilities based or resale), cable and satellite service providers (excluding pure programme distribution) and internet service providers (access and backbone services). (12) Broadband penetration rate  This indicator shows how widely broadband access to the internet has spread in the countries on the general level, not specifying by user group. (13) Prices of telecommunication The indicator gives the price in Euro of a 10 minute call at 11 am on a weekday (including VAT) for a local call (3km), national long distance call (200km) and an international call (to USA). The prices refer to the month of August for the period 1998-2005, and to the month of September from 2006 onwards. Tariffs without special rates are used. (14) Market shares in telecommunication This covers two structural indicators: market share of the incumbent in fixed telecommunications by type of call (local, long distance and international calls) and market share of the leading operator in mobile telecommunications. (15) Information technology expenditure in millions of euro and as a percentage of GDP Data refer to the expenditure for information and communication technology in millions of euro and as a percentage of GDP, with breakdown by expenditure for telecommunications and IT expenditure. Data in millions of euro are coming from the annual report of the European Information Technology Observatory (EITO).

Data for broadband (except for broadband coverage), mobile telephony and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). Questionnaires are sent annually or bi-annually (broadband data). The source for fixed telephony data is the International Telecommunication Union (ITU). Data are collected annually. There is no fixed release calendar. Data are usually released annually. The collection of 'Telecommunication Services' statistics presents the following main categories of characteristics: Fixed broadbandcoveragesubscriptions and penetrationsubscriptions by speedmarket share   Mobile broadbandcoveragesubscriptions  (not available until reference year 2013) and penetrationmarket share  (not available until reference year 2013)   Fixed telephonymain telephone lines   Mobile communicationssubscriptions and penetrationmarket sharerevenues   Telecommunications sectorrevenuesinvestments

Data for broadband (except for broadband coverage), mobile telephony and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). Questionnaires are sent annually or bi-annually (broadband data). The source for fixed telephony data is the International Telecommunication Union (ITU). Data are collected annually. There is no fixed release calendar. Data are usually released annually. The collection of 'Telecommunication Services' statistics presents the following main categories of characteristics: Fixed broadbandcoveragesubscriptions and penetrationsubscriptions by speedmarket share   Mobile broadbandcoveragesubscriptions  (not available until reference year 2013) and penetrationmarket share  (not available until reference year 2013)   Fixed telephonymain telephone lines   Mobile communicationssubscriptions and penetrationmarket sharerevenues   Telecommunications sectorrevenuesinvestments

Data for broadband (except for broadband coverage), mobile telephony and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). Questionnaires are sent annually or bi-annually (broadband data). The source for fixed telephony data is the International Telecommunication Union (ITU). Data are collected annually. There is no fixed release calendar. Data are usually released annually. The collection of 'Telecommunication Services' statistics presents the following main categories of characteristics: Fixed broadbandcoveragesubscriptions and penetrationsubscriptions by speedmarket share   Mobile broadbandcoveragesubscriptions  (not available until reference year 2013) and penetrationmarket share  (not available until reference year 2013)   Fixed telephonymain telephone lines   Mobile communicationssubscriptions and penetrationmarket sharerevenues   Telecommunications sectorrevenuesinvestments

Data for broadband (except for broadband coverage), mobile telephony and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). Questionnaires are sent annually or bi-annually (broadband data). The source for fixed telephony data is the International Telecommunication Union (ITU). Data are collected annually. There is no fixed release calendar. Data are usually released annually. The collection of 'Telecommunication Services' statistics presents the following main categories of characteristics: Fixed broadbandcoveragesubscriptions and penetrationsubscriptions by speedmarket share   Mobile broadbandcoveragesubscriptions  (not available until reference year 2013) and penetrationmarket share  (not available until reference year 2013)   Fixed telephonymain telephone lines   Mobile communicationssubscriptions and penetrationmarket sharerevenues   Telecommunications sectorrevenuesinvestments

Data for broadband (except for broadband coverage), mobile telephony and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). Questionnaires are sent annually or bi-annually (broadband data). The source for fixed telephony data is the International Telecommunication Union (ITU). Data are collected annually. There is no fixed release calendar. Data are usually released annually. The collection of 'Telecommunication Services' statistics presents the following main categories of characteristics: Fixed broadbandcoveragesubscriptions and penetrationsubscriptions by speedmarket share   Mobile broadbandcoveragesubscriptions  (not available until reference year 2013) and penetrationmarket share  (not available until reference year 2013)   Fixed telephonymain telephone lines   Mobile communicationssubscriptions and penetrationmarket sharerevenues   Telecommunications sectorrevenuesinvestments

This indicator shows the number of subscriptions to public mobile telecommunication systems using cellular technology related to the population. The total number of mobile subscriptions in the country is divided by the number of inhabitants of the country and multiplied by 100. Active pre-paid cards are treated as subscriptions. One person may have more than one subscription.

Data cited at: The African Development Bank: National Infrastructure Database: https://www.infrastructureafrica.org/dataquery/ The Africa Infrastructure Country Diagnostic (AICD) was an unprecedented knowledge program on Africa’s infrastructure that grew out of the pledge by the G8 Summit of 2005 at Gleneagles to substantially increase ODA assistance to Africa, particularly to the infrastructure sector, and the subsequent formation of the Infrastructure Consortium for Africa (ICA). The AICD study was founded on the recognition that sub-Saharan Africa (SSA) suffers from a very weak infrastructural base, and that this is a key factor in the SSA region failing to realize its full potential for economic growth, international trade, and poverty reduction. The study broke new ground, with primary data collection efforts covering network service infrastructures (ICT, power, water & sanitation, road transport, rail transport, sea transport, and air transport) from 2001 to 2006 in 24 selected African countries. Between them, these countries account for 85 percent of the sub-Saharan Africa population, GDP, and infrastructure inflows. The countries included in the initial study were: Benin, Burkina Faso, Cameroon, Cape Verde, Chad, Côte d’Ivoire, Democratic Republic of Congo, Ethiopia, Ghana, Kenya, Lesotho, Madagascar, Malawi, Mozambique, Namibia, Niger, Nigeria, Rwanda, South Africa, Senegal, Sudan, Tanzania, Uganda, and Zambia. The study also represents an unprecedented effort to collect detailed economic and technical data on African infrastructure in relation to the fiscal costs of each of the sectors, future sector investment needs, and sector performance indicators. As a result, it has been possible for the first time to portray the magnitude of the continent’s infrastructure challenges and to provide detailed and substantiated estimates on spending needs, funding gaps, and the potential efficiency dividends to be derived from policy reforms.

This indicator shows the number of subscriptions to public mobile telecommunication systems using cellular technology in thousands of subscriptions. Active pre-paid cards are treated as subscriptions. One person may have more than one subscription.

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society 2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT security and trust,access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Value added at factor cost in the ICT sector (source: SBS, variable V12150) Until 2007, definition of the ICT sector is based on NACE Rev. 1.1 classification as follows: ICT Total (30 + 313 + 32 + 332 + 333 + 5184 + 5186 + 642 + 72) ICT Manufacturing (30 + 313 + 32 + 332 + 333) ICT Services (5184 + 5186 + 642 + 72) Due to change of the ICT sector definition as a consequence of change of the underlying classification, value added data for 2008 in the ICT sector are not comparable with data published for pRevious years. Therefore, the percentage change between years 2007 and 2008 is not available.

The objective of these data is to provide information for benchmarking and monitoring developments in ICT sector. ICT sector statistics is used largely in the context of the Monitoring the Digital Economy & Society  2016-2021 (endorsed by the Digital Agenda High Level Group) that follows the 2011 - 2015 benchmarking framework via the Digital Agenda Scoreboard to monitor progress of the European digital economy according to the objectives set out in the Digital Agenda for Europe, a Europe 2020 Initiative. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT sector indicators are compiled using the secondary statistical analysis. This approach has a virtue of ensuring cost-efficient and high-quality data collection. At the same time, this approach has limited options for designing new indicators, as well as for control over data quality and over data release timing. Data from the Structural Business Statistics (SBS), National Accounts (NA) and Research and Development (R&D) Statistics sections of the Eurostat database are used. For this reason, Metadata guidelines on SBS, on NA and on R&D Statistics are applicable to the data that has been extracted from the respective primary statistics sources. Representation ICT sector statistics contains five indicators in the country/year dimensions, which are updated on an annual basis: (1) Share of the ICT sector in GDP (2) Share of the ICT sector personnel in total employment (3) Growth of the ICT sector value added (4) Share of the ICT sector in the R&D expenditure of businesses (5) Share of the ICT sector in R&D personnel In tables (1)-(3), data for NACE economic activity codes is grouped into three aggregates:ICT sector - total,ICT manufacturingICT Services. Tables (4) and (5) report disaggregated NACE economic activities. Definition ICT sector, ICT manufacturing and ICT services are defined according to the OECD official definition (see OECD, 2011 for details). The 2002 OECD definition in terms of NACE Rev. 1.1 is used on data prior to 2009, while the 2006 OECD definition in terms of NACE Rev. 2 is applied to the data from 2009 onwards. Since the impact of the break in series related to the revision of NACE is minimised due to the compatibility between the two OECD ICT sector definitions, data for each of the indicators (1)-(3) is presented in respective single tables, and not in separate tables for each revision of NACE (as it is done in the source SBS and NA data). Data for the indicators (4) and (5) is based on the NACE Rev. 2 codes of economic activity, with the data for the years prior to 2009 being recalculated using the official correspondence tables between NACE Rev. 2 and NAVE Rev. 1.1. Time coverage Data covers all years starting from 2000 until the latest year available. Following the approach set by the source primary statistics data files, the publication year is calculated as (t+1), with t being the reference year. Data for the indicators (1)-(5) are updated yearly from 2008 until the latest year available (as opposed to simply adding one additional year) to incorporate the latest revisions made on the source data (SBS, NA and R&D statistics). Data prior to 2008 is left unchanged following the approach used in the source data domains.

The internet connection used is a broadband connection (ADSL, SHDSL, cable, UMTS, etc).

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

The objective of these data is to provide information for benchmarking and monitoring developments in ICT sector. ICT sector statistics is used largely in the context of the Monitoring the Digital Economy & Society  2016-2021 (endorsed by the Digital Agenda High Level Group) that follows the 2011 - 2015 benchmarking framework via the Digital Agenda Scoreboard to monitor progress of the European digital economy according to the objectives set out in the Digital Agenda for Europe, a Europe 2020 Initiative. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT sector indicators are compiled using the secondary statistical analysis. This approach has a virtue of ensuring cost-efficient and high-quality data collection. At the same time, this approach has limited options for designing new indicators, as well as for control over data quality and over data release timing. Data from the Structural Business Statistics (SBS), National Accounts (NA) and Research and Development (R&D) Statistics sections of the Eurostat database are used. For this reason, Metadata guidelines on SBS, on NA and on R&D Statistics are applicable to the data that has been extracted from the respective primary statistics sources. Representation ICT sector statistics contains five indicators in the country/year dimensions, which are updated on an annual basis: (1) Share of the ICT sector in GDP (2) Share of the ICT sector personnel in total employment (3) Growth of the ICT sector value added (4) Share of the ICT sector in the R&D expenditure of businesses (5) Share of the ICT sector in R&D personnel In tables (1)-(3), data for NACE economic activity codes is grouped into three aggregates:ICT sector - total,ICT manufacturingICT Services. Tables (4) and (5) report disaggregated NACE economic activities. Definition ICT sector, ICT manufacturing and ICT services are defined according to the OECD official definition (see OECD, 2011 for details). The 2002 OECD definition in terms of NACE Rev. 1.1 is used on data prior to 2009, while the 2006 OECD definition in terms of NACE Rev. 2 is applied to the data from 2009 onwards. Since the impact of the break in series related to the revision of NACE is minimised due to the compatibility between the two OECD ICT sector definitions, data for each of the indicators (1)-(3) is presented in respective single tables, and not in separate tables for each revision of NACE (as it is done in the source SBS and NA data). Data for the indicators (4) and (5) is based on the NACE Rev. 2 codes of economic activity, with the data for the years prior to 2009 being recalculated using the official correspondence tables between NACE Rev. 2 and NAVE Rev. 1.1. Time coverage Data covers all years starting from 2000 until the latest year available. Following the approach set by the source primary statistics data files, the publication year is calculated as (t+1), with t being the reference year. Data for the indicators (1)-(5) are updated yearly from 2008 until the latest year available (as opposed to simply adding one additional year) to incorporate the latest revisions made on the source data (SBS, NA and R&D statistics). Data prior to 2008 is left unchanged following the approach used in the source data domains.

Number of persons employed in the ICT sector (source: SBS, variable V16110) Since 2008, definition of the ICT sector is based on NACE Rev. 2 classification as follows: ICT Total (261 + 262 + 263 + 264 + 268 + 951 + 465 + 582 + 61 + 62 + 631) ICT Manufacturing (261 + 262 + 263 + 264 + 268) ICT Services (951 + 465 + 582 + 61 + 62 + 631) Until 2007, definition of the ICT sector is based on NACE Rev. 1.1 classification as follows: ICT Total (30 + 313 + 32 + 332 + 333 + 5184 + 5186 + 642 + 72) ICT Manufacturing (30 + 313 + 32 + 332 + 333) ICT Services (5184 + 5186 + 642 + 72) Total employment (source: National Accounts, all branches) Due to change of the ICT sector definition as a consequence of change of the underlying classification, data for 2008 are not comparable with data published for previous years.

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

The objective of these data is to provide information for benchmarking and monitoring developments in ICT sector. ICT sector statistics is used largely in the context of the Monitoring the Digital Economy & Society  2016-2021 (endorsed by the Digital Agenda High Level Group) that follows the 2011 - 2015 benchmarking framework via the Digital Agenda Scoreboard to monitor progress of the European digital economy according to the objectives set out in the Digital Agenda for Europe, a Europe 2020 Initiative. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT sector indicators are compiled using the secondary statistical analysis. This approach has a virtue of ensuring cost-efficient and high-quality data collection. At the same time, this approach has limited options for designing new indicators, as well as for control over data quality and over data release timing. Data from the Structural Business Statistics (SBS), National Accounts (NA) and Research and Development (R&D) Statistics sections of the Eurostat database are used. For this reason, Metadata guidelines on SBS, on NA and on R&D Statistics are applicable to the data that has been extracted from the respective primary statistics sources. Representation ICT sector statistics contains five indicators in the country/year dimensions, which are updated on an annual basis: (1) Share of the ICT sector in GDP (2) Share of the ICT sector personnel in total employment (3) Growth of the ICT sector value added (4) Share of the ICT sector in the R&D expenditure of businesses (5) Share of the ICT sector in R&D personnel In tables (1)-(3), data for NACE economic activity codes is grouped into three aggregates:ICT sector - total,ICT manufacturingICT Services. Tables (4) and (5) report disaggregated NACE economic activities. Definition ICT sector, ICT manufacturing and ICT services are defined according to the OECD official definition (see OECD, 2011 for details). The 2002 OECD definition in terms of NACE Rev. 1.1 is used on data prior to 2009, while the 2006 OECD definition in terms of NACE Rev. 2 is applied to the data from 2009 onwards. Since the impact of the break in series related to the revision of NACE is minimised due to the compatibility between the two OECD ICT sector definitions, data for each of the indicators (1)-(3) is presented in respective single tables, and not in separate tables for each revision of NACE (as it is done in the source SBS and NA data). Data for the indicators (4) and (5) is based on the NACE Rev. 2 codes of economic activity, with the data for the years prior to 2009 being recalculated using the official correspondence tables between NACE Rev. 2 and NAVE Rev. 1.1. Time coverage Data covers all years starting from 2000 until the latest year available. Following the approach set by the source primary statistics data files, the publication year is calculated as (t+1), with t being the reference year. Data for the indicators (1)-(5) are updated yearly from 2008 until the latest year available (as opposed to simply adding one additional year) to incorporate the latest revisions made on the source data (SBS, NA and R&D statistics). Data prior to 2008 is left unchanged following the approach used in the source data domains.

Value added at factor cost in the ICT sector (source: SBS, variable V12150) Since 2008, definition of the ICT sector is based on NACE Rev. 2 classification as follows: ICT Total (261 + 262 + 263 + 264 + 268 + 951 + 465 + 582 + 61 + 62 + 631) ICT Manufacturing (261 + 262 + 263 + 264 + 268) ICT Services (951 + 465 + 582 + 61 + 62 + 631) Until 2007, definition of the ICT sector is based on NACE Rev. 1.1 classification as follows: ICT Total (30 + 313 + 32 + 332 + 333 + 5184 + 5186 + 642 + 72) ICT Manufacturing (30 + 313 + 32 + 332 + 333) ICT Services (5184 + 5186 + 642 + 72) Total value added at factor cost (source: National Accounts, all branches) Value added at factor cost is defined as Gross value added (at basic prices) minus Other taxes less other subsidies on production. Due to change of the ICT sector definition as a consequence of change of the underlying classification, data for 2008 are not comparable with data published for previous years.

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

The objective of these data is to provide information for benchmarking and monitoring developments in ICT sector. ICT sector statistics is used largely in the context of the 2011 - 2015 benchmarking framework(endorsed by i2010 High Level Group in November 2009) via the Digital Agenda Scoreboard to monitor progress of the European digital economy according to the objectives set out in the Digital Agenda for Europe, a Europe 2020 Initiative. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT sector indicators are compiled using the secondary statistical analysis. This approach has a virtue of ensuring cost-efficient and high-quality data collection. At the same time, this approach has limited options for designing new indicators, as well as for control over data quality and over data release timing. Data from the Structural Business Statistics (SBS), National Accounts (NA) and Research and Development (R&D) Statistics sections of the Eurostat database are used. For this reason, Metadata guidelines on SBS, on NA and on R&D Statistics are applicable to the data that has been extracted from the respective primary statistics sources. Representation ICT sector statistics contains five indicators in the country/year dimensions, which are updated on an annual basis: (1) Share of the ICT sector in GDP (2) Share of the ICT sector personnel in total employment (3) Growth of the ICT sector value added (4) Share of the ICT sector in the R&D expenditure of businesses (5) Share of the ICT sector in R&D personnel In tables (1)-(3), data for NACE economic activity codes is grouped into three aggregates:ICT sector - total,ICT manufacturingICT Services. Tables (4) and (5) report disaggregated NACE economic activities. Definition ICT sector, ICT manufacturing and ICT services are defined according to the OECD official definition (see OECD, 2011 for details). The 2002 OECD definition in terms of NACE Rev. 1.1 is used on data prior to 2009, while the 2006 OECD definition in terms of NACE Rev. 2 is applied to the data from 2009 onwards. Since the impact of the break in series related to the revision of NACE is minimised due to the compatibility between the two OECD ICT sector definitions, data for each of the indicators (1)-(3) is presented in respective single tables, and not in separate tables for each revision of NACE (as it is done in the source SBS and NA data). Data for the indicators (4) and (5) is based on the NACE Rev. 2 codes of economic activity, with the data for the years prior to 2009 being recalculated using the official correspondence tables between NACE Rev. 2 and NAVE Rev. 1.1. Time coverage Data covers all years starting from 2000 until the latest year available. Following the approach set by the source primary statistics data files, the publication year is calculated as (t+1), with t being the reference year. Data for the indicators (1)-(5) are updated yearly from 2008 until the latest year available (as opposed to simply adding one additional year) to incorporate the latest revisions made on the source data (SBS, NA and R&D statistics). Data prior to 2008 is left unchanged following the approach used in the source data domains.

The domain "Income and living conditions" covers four topics: people at risk of poverty or social exclusion, income distribution and monetary poverty, living conditions and material deprivation, which are again structured into collections of indicators on specific topics. The collection "People at risk of poverty or social exclusion" houses main indicator on risk of poverty or social inclusion included in the Europe 2020 strategy as well as the intersections between sub-populations of all Europe 2020 indicators on poverty and social exclusion. The collection "Income distribution and monetary poverty" houses collections of indicators relating to poverty risk, poverty risk of working individuals as well as the distribution of income. The collection "Living conditions" hosts indicators relating to characteristics and living conditions of households, characteristics of the population according to different breakdowns, health and labour conditions, housing conditions as well as childcare related indicators. The collection "Material deprivation" covers indicators relating to economic strain, durables, housing deprivation and environment of the dwelling.

The domain "Income and living conditions" covers four topics: people at risk of poverty or social exclusion, income distribution and monetary poverty, living conditions and material deprivation, which are again structured into collections of indicators on specific topics. The collection "People at risk of poverty or social exclusion" houses main indicator on risk of poverty or social inclusion included in the Europe 2020 strategy as well as the intersections between sub-populations of all Europe 2020 indicators on poverty and social exclusion. The collection "Income distribution and monetary poverty" houses collections of indicators relating to poverty risk, poverty risk of working individuals as well as the distribution of income. The collection "Living conditions" hosts indicators relating to characteristics and living conditions of households, characteristics of the population according to different breakdowns, health and labour conditions, housing conditions as well as childcare related indicators. The collection "Material deprivation" covers indicators relating to economic strain, durables, housing deprivation and environment of the dwelling.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. The model questionnaire changes every year. The changes of questions in the MQ are required by the evolving situation of information and communication technologies. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

The objective of these data is to provide information for benchmarking and monitoring developments in ICT sector. ICT sector statistics is used largely in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) via the Digital Agenda Scoreboard to monitor progress of the European digital economy according to the objectives set out in the Digital Agenda for Europe, a Europe 2020 Initiative. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT sector indicators are compiled using the secondary statistical analysis. This approach has a virtue of ensuring cost-efficient and high-quality data collection. At the same time, this approach has limited options for designing new indicators, as well as for control over data quality and over data release timing. Data from the Structural Business Statistics (SBS), National Accounts (NA) and Research and Development (R&D) Statistics sections of the Eurostat database are used. For this reason, Metadata guidelines on SBS, on NA and on R&D Statistics are applicable to the data that has been extracted from the respective primary statistics sources. Representation ICT sector statistics contains five indicators in the country/year dimensions, which are updated on an annual basis: (1) Share of the ICT sector in GDP (2) Share of the ICT sector personnel in total employment (3) Growth of the ICT sector value added (4) Share of the ICT sector in the R&D expenditure of businesses (5) Share of the ICT sector in R&D personnel In tables (1)-(3), data for NACE economic activity codes is grouped into three aggregates: ICT sector - total,ICT manufacturingICT Services. Tables (4) and (5) report disaggregated NACE economic activities. Definition ICT sector, ICT manufacturing and ICT services are defined according to the OECD official definition (see OECD, 2011 for details). The 2002 OECD definition in terms of NACE Rev. 1.1 is used on data prior to 2009, while the 2006 OECD definition in terms of NACE Rev. 2 is applied to the data from 2009 onwards. Since the impact of the break in series related to the revision of NACE is minimised due to the compatibility between the two OECD ICT sector definitions, data for each of the indicators (1)-(3) is presented in respective single tables, and not in separate tables for each revision of NACE (as it is done in the source SBS and NA data). Data for the indicators (4) and (5) is based on the NACE Rev. 2 codes of economic activity, with the data for the years prior to 2009 being recalculated using the official correspondence tables between NACE Rev. 2 and NAVE Rev. 1.1. Time coverage Data covers all years starting from 2000 until the latest year available. Following the approach set by the source primary statistics data files, the publication year is calculated as (t+1), with t being the reference year. Data for the indicators (1)-(5) are updated yearly from 2008 until the latest year available (as opposed to simply adding one additional year) to incorporate the latest revisions made on the source data (SBS, NA and R&D statistics). Data prior to 2008 is left unchanged following the approach used in the source data domains.

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data are derived from the Eurostat R statistics (table: rd_e_berdind). Until 2009, definition of the ICT sector is based on NACE Rev. 1.1 classification as follows: ICT_TOT - ICT Total (30 + 313 + 32 + 332 + 333 + 5184 + 5186 + 642 + 72) ICT_M - ICT Manufacturing (30 + 313 + 32 + 332 + 333) ICT_S - ICT Services (5184 + 5186 + 642 + 72) Data are available for the following classes: 30, 313, 32, 332, 333, 642, 72.

The objective of these data is to provide information for benchmarking and monitoring developments in ICT sector. ICT sector statistics is used largely in the context of the Monitoring the Digital Economy & Society  2016-2021 (endorsed by the Digital Agenda High Level Group) that follows the 2011 - 2015 benchmarking framework via the Digital Agenda Scoreboard to monitor progress of the European digital economy according to the objectives set out in the Digital Agenda for Europe, a Europe 2020 Initiative. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT sector indicators are compiled using the secondary statistical analysis. This approach has a virtue of ensuring cost-efficient and high-quality data collection. At the same time, this approach has limited options for designing new indicators, as well as for control over data quality and over data release timing. Data from the Structural Business Statistics (SBS), National Accounts (NA) and Research and Development (R&D) Statistics sections of the Eurostat database are used. For this reason, Metadata guidelines on SBS, on NA and on R&D Statistics are applicable to the data that has been extracted from the respective primary statistics sources. Representation ICT sector statistics contains five indicators in the country/year dimensions, which are updated on an annual basis: (1) Share of the ICT sector in GDP (2) Share of the ICT sector personnel in total employment (3) Growth of the ICT sector value added (4) Share of the ICT sector in the R&D expenditure of businesses (5) Share of the ICT sector in R&D personnel In tables (1)-(3), data for NACE economic activity codes is grouped into three aggregates: ICT sector - total,ICT manufacturingICT Services. Tables (4) and (5) report disaggregated NACE economic activities. Definition ICT sector, ICT manufacturing and ICT services are defined according to the OECD official definition (see OECD, 2011 for details). The 2002 OECD definition in terms of NACE Rev. 1.1 is used on data prior to 2009, while the 2006 OECD definition in terms of NACE Rev. 2 is applied to the data from 2009 onwards. Since the impact of the break in series related to the revision of NACE is minimised due to the compatibility between the two OECD ICT sector definitions, data for each of the indicators (1)-(3) is presented in respective single tables, and not in separate tables for each revision of NACE (as it is done in the source SBS and NA data). Data for the indicators (4) and (5) is based on the NACE Rev. 2 codes of economic activity, with the data for the years prior to 2009 being recalculated using the official correspondence tables between NACE Rev. 2 and NAVE Rev. 1.1. Time coverage Data covers all years starting from 2000 until the latest year available. Following the approach set by the source primary statistics data files, the publication year is calculated as (t+1), with t being the reference year. Data for the indicators (1)-(5) are updated yearly from 2008 until the latest year available (as opposed to simply adding one additional year) to incorporate the latest revisions made on the source data (SBS, NA and R&D statistics). Data prior to 2008 is left unchanged following the approach used in the source data domains.

The objective of these data is to provide information for benchmarking and monitoring developments in ICT sector. ICT sector statistics is used largely in the context of the Monitoring the Digital Economy & Society  2016-2021 (endorsed by the Digital Agenda High Level Group) that follows the 2011 - 2015 benchmarking framework via the Digital Agenda Scoreboard to monitor progress of the European digital economy according to the objectives set out in the Digital Agenda for Europe, a Europe 2020 Initiative. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT sector indicators are compiled using the secondary statistical analysis. This approach has a virtue of ensuring cost-efficient and high-quality data collection. At the same time, this approach has limited options for designing new indicators, as well as for control over data quality and over data release timing. Data from the Structural Business Statistics (SBS), National Accounts (NA) and Research and Development (R&D) Statistics sections of the Eurostat database are used. For this reason, Metadata guidelines on SBS, on NA and on R&D Statistics are applicable to the data that has been extracted from the respective primary statistics sources. Representation ICT sector statistics contains five indicators in the country/year dimensions, which are updated on an annual basis: (1) Share of the ICT sector in GDP (2) Share of the ICT sector personnel in total employment (3) Growth of the ICT sector value added (4) Share of the ICT sector in the R&D expenditure of businesses (5) Share of the ICT sector in R&D personnel In tables (1)-(3), data for NACE economic activity codes is grouped into three aggregates:ICT sector - total,ICT manufacturingICT Services. Tables (4) and (5) report disaggregated NACE economic activities. Definition ICT sector, ICT manufacturing and ICT services are defined according to the OECD official definition (see OECD, 2011 for details). The 2002 OECD definition in terms of NACE Rev. 1.1 is used on data prior to 2009, while the 2006 OECD definition in terms of NACE Rev. 2 is applied to the data from 2009 onwards. Since the impact of the break in series related to the revision of NACE is minimised due to the compatibility between the two OECD ICT sector definitions, data for each of the indicators (1)-(3) is presented in respective single tables, and not in separate tables for each revision of NACE (as it is done in the source SBS and NA data). Data for the indicators (4) and (5) is based on the NACE Rev. 2 codes of economic activity, with the data for the years prior to 2009 being recalculated using the official correspondence tables between NACE Rev. 2 and NAVE Rev. 1.1. Time coverage Data covers all years starting from 2000 until the latest year available. Following the approach set by the source primary statistics data files, the publication year is calculated as (t+1), with t being the reference year. Data for the indicators (1)-(5) are updated yearly from 2008 until the latest year available (as opposed to simply adding one additional year) to incorporate the latest revisions made on the source data (SBS, NA and R&D statistics). Data prior to 2008 is left unchanged following the approach used in the source data domains.

This question was directed to the households.

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

The domain "Income and living conditions" covers four topics: people at risk of poverty or social exclusion, income distribution and monetary poverty, living conditions and material deprivation, which are again structured into collections of indicators on specific topics. The collection "People at risk of poverty or social exclusion" houses main indicator on risk of poverty or social inclusion included in the Europe 2020 strategy as well as the intersections between sub-populations of all Europe 2020 indicators on poverty and social exclusion. The collection "Income distribution and monetary poverty" houses collections of indicators relating to poverty risk, poverty risk of working individuals as well as the distribution of income. The collection "Living conditions" hosts indicators relating to characteristics and living conditions of households, characteristics of the population according to different breakdowns, health and labour conditions, housing conditions as well as childcare related indicators. The collection "Material deprivation" covers indicators relating to economic strain, durables, housing deprivation and environment of the dwelling.

The domain "Income and living conditions" covers four topics: people at risk of poverty or social exclusion, income distribution and monetary poverty, living conditions and material deprivation, which are again structured into collections of indicators on specific topics. The collection "People at risk of poverty or social exclusion" houses main indicator on risk of poverty or social inclusion included in the Europe 2020 strategy as well as the intersections between sub-populations of all Europe 2020 indicators on poverty and social exclusion. The collection "Income distribution and monetary poverty" houses collections of indicators relating to poverty risk, poverty risk of working individuals as well as the distribution of income. The collection "Living conditions" hosts indicators relating to characteristics and living conditions of households, characteristics of the population according to different breakdowns, health and labour conditions, housing conditions as well as childcare related indicators. The collection "Material deprivation" covers indicators relating to economic strain, durables, housing deprivation and environment of the dwelling.

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society 2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT security and trust,access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity),use of Big data analysis,use of 3D printing,use of robotics.Breakdowns:by size class,by NACE categories,by region (until 2010)

The collection of 'Telecommunication Services' statistics covers the following indicators: (1) Employment in telecommunication The indicator gives the total number of people employed in telecommunication services and the number of people employed in fixed and mobile telecommunication and Internet service provision. Employment is converted into full time equivalent units, average of the year. (2) Investment The indicator gives the total gross investment (in Mio euro) in tangible goods i.e. investment for acquiring property (land and buildings) and plant (e.g. switching equipment, transmission equipment, office machinery, and motor vehicles), and investment in fixed telecommunication networks (excluding cable TV services), mobile telecommunications: GSM and GPRS, mobile telecommunications: UMTS (excluding licenses), and in other telecommunication networks (Internet, satellite and cable telecommunication equipment and infrastructure other than for broadcasting). (3) Turnover The indicator gives the total turnover (in Mio euro) from all telecommunication services and turnover from leased lines, fixed network services, cellular mobile telecommunication services, interconnection services and Internet service provision. (4) International receipts and payments The indicator gives the total revenue (receipts, payments) from international incoming and outgoing telecommunication traffic, in Mio euro. Incoming telecommunication traffic: income received from foreign telephone operators for completing calls originating in foreign country. Outgoing telecommunication traffic: charges received from subscribers for placing outgoing calls after deduction of the share of this income to be paid to other organisation for outgoing telecommunication traffic (operators of the incoming and possibly transit countries). (5) International calls The indicator gives the amount (in 1000 minutes) of international incoming (originating outside the country with a destination inside the country) and outgoing (originating inside the country to destinations outside the country) calls in fixed and cellular networks. (6) Traffic The indicator gives the total amount of national calls and the amount of local calls, national long distance calls, cellular mobile calls, minutes of internet connection, calls from fixed to mobile and mobile to fixed networks, calls within mobile networks and calls from mobile to mobile networks (in 1000 minutes). (7) SMS (short message service) The indicator gives the total number of SMS (text messages) sent (in thousands). (8) Access to networks (in thousands) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services and the number of leased lines, ISDN subscriptions, DSL subscriptions, Internet subscriptions and subscriptions to cable networks enabling internet use, number of connections to telecommunication networks through electricity networks (Power Line Communication - PLC), subscriptions to mobile telecommunication systems enabling use of UMTS and the number of users of Voice over Internet Protocol telephony, in thousands. (9) Access to networks (per 100 inhabitants) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services per 100 inhabitants. (10) Household share of main telephone lines The indicator gives the share of main telephone lines for residential use (i.e. lines which are not used for business, government or other professional purposes or as public telephone stations) as a percentage of total main telephone lines. (11) Operators and service providers The indicator gives the number of fixed network operators offering local and long distance national telecommunications (facilities based or resale) and international telecommunications, and the number of cellular mobile operators (digital or analogous, facilities based or resale), cable and satellite service providers (excluding pure programme distribution) and internet service providers (access and backbone services). (12) Broadband penetration rate  This indicator shows how widely broadband access to the internet has spread in the countries on the general level, not specifying by user group. (13) Prices of telecommunication The indicator gives the price in Euro of a 10 minute call at 11 am on a weekday (including VAT) for a local call (3km), national long distance call (200km) and an international call (to USA). The prices refer to the month of August for the period 1998-2005, and to the month of September from 2006 onwards. Tariffs without special rates are used. (14) Market shares in telecommunication This covers two structural indicators: market share of the incumbent in fixed telecommunications by type of call (local, long distance and international calls) and market share of the leading operator in mobile telecommunications. (15) Information technology expenditure in millions of euro and as a percentage of GDP Data refer to the expenditure for information and communication technology in millions of euro and as a percentage of GDP, with breakdown by expenditure for telecommunications and IT expenditure. Data in millions of euro are coming from the annual report of the European Information Technology Observatory (EITO).

The collection of 'Telecommunication Services' statistics covers the following indicators: (1) Employment in telecommunication The indicator gives the total number of people employed in telecommunication services and the number of people employed in fixed and mobile telecommunication and Internet service provision. Employment is converted into full time equivalent units, average of the year. (2) Investment The indicator gives the total gross investment (in Mio euro) in tangible goods i.e. investment for acquiring property (land and buildings) and plant (e.g. switching equipment, transmission equipment, office machinery, and motor vehicles), and investment in fixed telecommunication networks (excluding cable TV services), mobile telecommunications: GSM and GPRS, mobile telecommunications: UMTS (excluding licenses), and in other telecommunication networks (Internet, satellite and cable telecommunication equipment and infrastructure other than for broadcasting). (3) Turnover The indicator gives the total turnover (in Mio euro) from all telecommunication services and turnover from leased lines, fixed network services, cellular mobile telecommunication services, interconnection services and Internet service provision. (4) International receipts and payments The indicator gives the total revenue (receipts, payments) from international incoming and outgoing telecommunication traffic, in Mio euro. Incoming telecommunication traffic: income received from foreign telephone operators for completing calls originating in foreign country. Outgoing telecommunication traffic: charges received from subscribers for placing outgoing calls after deduction of the share of this income to be paid to other organisation for outgoing telecommunication traffic (operators of the incoming and possibly transit countries). (5) International calls The indicator gives the amount (in 1000 minutes) of international incoming (originating outside the country with a destination inside the country) and outgoing (originating inside the country to destinations outside the country) calls in fixed and cellular networks. (6) Traffic The indicator gives the total amount of national calls and the amount of local calls, national long distance calls, cellular mobile calls, minutes of internet connection, calls from fixed to mobile and mobile to fixed networks, calls within mobile networks and calls from mobile to mobile networks (in 1000 minutes). (7) SMS (short message service) The indicator gives the total number of SMS (text messages) sent (in thousands). (8) Access to networks (in thousands) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services and the number of leased lines, ISDN subscriptions, DSL subscriptions, Internet subscriptions and subscriptions to cable networks enabling internet use, number of connections to telecommunication networks through electricity networks (Power Line Communication - PLC), subscriptions to mobile telecommunication systems enabling use of UMTS and the number of users of Voice over Internet Protocol telephony, in thousands. (9) Access to networks (per 100 inhabitants) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services per 100 inhabitants. (10) Household share of main telephone lines The indicator gives the share of main telephone lines for residential use (i.e. lines which are not used for business, government or other professional purposes or as public telephone stations) as a percentage of total main telephone lines. (11) Operators and service providers The indicator gives the number of fixed network operators offering local and long distance national telecommunications (facilities based or resale) and international telecommunications, and the number of cellular mobile operators (digital or analogous, facilities based or resale), cable and satellite service providers (excluding pure programme distribution) and internet service providers (access and backbone services). (12) Broadband penetration rate  This indicator shows how widely broadband access to the internet has spread in the countries on the general level, not specifying by user group. (13) Prices of telecommunication The indicator gives the price in Euro of a 10 minute call at 11 am on a weekday (including VAT) for a local call (3km), national long distance call (200km) and an international call (to USA). The prices refer to the month of August for the period 1998-2005, and to the month of September from 2006 onwards. Tariffs without special rates are used. (14) Market shares in telecommunication This covers two structural indicators: market share of the incumbent in fixed telecommunications by type of call (local, long distance and international calls) and market share of the leading operator in mobile telecommunications. (15) Information technology expenditure in millions of euro and as a percentage of GDP Data refer to the expenditure for information and communication technology in millions of euro and as a percentage of GDP, with breakdown by expenditure for telecommunications and IT expenditure. Data in millions of euro are coming from the annual report of the European Information Technology Observatory (EITO).

The collection of 'Telecommunication Services' statistics covers the following indicators: (1) Employment in telecommunication The indicator gives the total number of people employed in telecommunication services and the number of people employed in fixed and mobile telecommunication and Internet service provision. Employment is converted into full time equivalent units, average of the year. (2) Investment The indicator gives the total gross investment (in Mio euro) in tangible goods i.e. investment for acquiring property (land and buildings) and plant (e.g. switching equipment, transmission equipment, office machinery, and motor vehicles), and investment in fixed telecommunication networks (excluding cable TV services), mobile telecommunications: GSM and GPRS, mobile telecommunications: UMTS (excluding licenses), and in other telecommunication networks (Internet, satellite and cable telecommunication equipment and infrastructure other than for broadcasting). (3) Turnover The indicator gives the total turnover (in Mio euro) from all telecommunication services and turnover from leased lines, fixed network services, cellular mobile telecommunication services, interconnection services and Internet service provision. (4) International receipts and payments The indicator gives the total revenue (receipts, payments) from international incoming and outgoing telecommunication traffic, in Mio euro. Incoming telecommunication traffic: income received from foreign telephone operators for completing calls originating in foreign country. Outgoing telecommunication traffic: charges received from subscribers for placing outgoing calls after deduction of the share of this income to be paid to other organisation for outgoing telecommunication traffic (operators of the incoming and possibly transit countries). (5) International calls The indicator gives the amount (in 1000 minutes) of international incoming (originating outside the country with a destination inside the country) and outgoing (originating inside the country to destinations outside the country) calls in fixed and cellular networks. (6) Traffic The indicator gives the total amount of national calls and the amount of local calls, national long distance calls, cellular mobile calls, minutes of internet connection, calls from fixed to mobile and mobile to fixed networks, calls within mobile networks and calls from mobile to mobile networks (in 1000 minutes). (7) SMS (short message service) The indicator gives the total number of SMS (text messages) sent (in thousands). (8) Access to networks (in thousands) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services and the number of leased lines, ISDN subscriptions, DSL subscriptions, Internet subscriptions and subscriptions to cable networks enabling internet use, number of connections to telecommunication networks through electricity networks (Power Line Communication - PLC), subscriptions to mobile telecommunication systems enabling use of UMTS and the number of users of Voice over Internet Protocol telephony, in thousands. (9) Access to networks (per 100 inhabitants) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services per 100 inhabitants. (10) Household share of main telephone lines The indicator gives the share of main telephone lines for residential use (i.e. lines which are not used for business, government or other professional purposes or as public telephone stations) as a percentage of total main telephone lines. (11) Operators and service providers The indicator gives the number of fixed network operators offering local and long distance national telecommunications (facilities based or resale) and international telecommunications, and the number of cellular mobile operators (digital or analogous, facilities based or resale), cable and satellite service providers (excluding pure programme distribution) and internet service providers (access and backbone services). (12) Broadband penetration rate  This indicator shows how widely broadband access to the internet has spread in the countries on the general level, not specifying by user group. (13) Prices of telecommunication The indicator gives the price in Euro of a 10 minute call at 11 am on a weekday (including VAT) for a local call (3km), national long distance call (200km) and an international call (to USA). The prices refer to the month of August for the period 1998-2005, and to the month of September from 2006 onwards. Tariffs without special rates are used. (14) Market shares in telecommunication This covers two structural indicators: market share of the incumbent in fixed telecommunications by type of call (local, long distance and international calls) and market share of the leading operator in mobile telecommunications. (15) Information technology expenditure in millions of euro and as a percentage of GDP Data refer to the expenditure for information and communication technology in millions of euro and as a percentage of GDP, with breakdown by expenditure for telecommunications and IT expenditure. Data in millions of euro are coming from the annual report of the European Information Technology Observatory (EITO).

The collection of 'Telecommunication Services' statistics covers the following indicators: (1) Employment in telecommunication The indicator gives the total number of people employed in telecommunication services and the number of people employed in fixed and mobile telecommunication and Internet service provision. Employment is converted into full time equivalent units, average of the year. (2) Investment The indicator gives the total gross investment (in Mio euro) in tangible goods i.e. investment for acquiring property (land and buildings) and plant (e.g. switching equipment, transmission equipment, office machinery, and motor vehicles), and investment in fixed telecommunication networks (excluding cable TV services), mobile telecommunications: GSM and GPRS, mobile telecommunications: UMTS (excluding licenses), and in other telecommunication networks (Internet, satellite and cable telecommunication equipment and infrastructure other than for broadcasting). (3) Turnover The indicator gives the total turnover (in Mio euro) from all telecommunication services and turnover from leased lines, fixed network services, cellular mobile telecommunication services, interconnection services and Internet service provision. (4) International receipts and payments The indicator gives the total revenue (receipts, payments) from international incoming and outgoing telecommunication traffic, in Mio euro. Incoming telecommunication traffic: income received from foreign telephone operators for completing calls originating in foreign country. Outgoing telecommunication traffic: charges received from subscribers for placing outgoing calls after deduction of the share of this income to be paid to other organisation for outgoing telecommunication traffic (operators of the incoming and possibly transit countries). (5) International calls The indicator gives the amount (in 1000 minutes) of international incoming (originating outside the country with a destination inside the country) and outgoing (originating inside the country to destinations outside the country) calls in fixed and cellular networks. (6) Traffic The indicator gives the total amount of national calls and the amount of local calls, national long distance calls, cellular mobile calls, minutes of internet connection, calls from fixed to mobile and mobile to fixed networks, calls within mobile networks and calls from mobile to mobile networks (in 1000 minutes). (7) SMS (short message service) The indicator gives the total number of SMS (text messages) sent (in thousands). (8) Access to networks (in thousands) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services and the number of leased lines, ISDN subscriptions, DSL subscriptions, Internet subscriptions and subscriptions to cable networks enabling internet use, number of connections to telecommunication networks through electricity networks (Power Line Communication - PLC), subscriptions to mobile telecommunication systems enabling use of UMTS and the number of users of Voice over Internet Protocol telephony, in thousands. (9) Access to networks (per 100 inhabitants) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services per 100 inhabitants. (10) Household share of main telephone lines The indicator gives the share of main telephone lines for residential use (i.e. lines which are not used for business, government or other professional purposes or as public telephone stations) as a percentage of total main telephone lines. (11) Operators and service providers The indicator gives the number of fixed network operators offering local and long distance national telecommunications (facilities based or resale) and international telecommunications, and the number of cellular mobile operators (digital or analogous, facilities based or resale), cable and satellite service providers (excluding pure programme distribution) and internet service providers (access and backbone services). (12) Broadband penetration rate  This indicator shows how widely broadband access to the internet has spread in the countries on the general level, not specifying by user group. (13) Prices of telecommunication The indicator gives the price in Euro of a 10 minute call at 11 am on a weekday (including VAT) for a local call (3km), national long distance call (200km) and an international call (to USA). The prices refer to the month of August for the period 1998-2005, and to the month of September from 2006 onwards. Tariffs without special rates are used. (14) Market shares in telecommunication This covers two structural indicators: market share of the incumbent in fixed telecommunications by type of call (local, long distance and international calls) and market share of the leading operator in mobile telecommunications. (15) Information technology expenditure in millions of euro and as a percentage of GDP Data refer to the expenditure for information and communication technology in millions of euro and as a percentage of GDP, with breakdown by expenditure for telecommunications and IT expenditure. Data in millions of euro are coming from the annual report of the European Information Technology Observatory (EITO).

The collection of 'Telecommunication Services' statistics covers the following indicators: (1) Employment in telecommunication The indicator gives the total number of people employed in telecommunication services and the number of people employed in fixed and mobile telecommunication and Internet service provision. Employment is converted into full time equivalent units, average of the year. (2) Investment The indicator gives the total gross investment (in Mio euro) in tangible goods i.e. investment for acquiring property (land and buildings) and plant (e.g. switching equipment, transmission equipment, office machinery, and motor vehicles), and investment in fixed telecommunication networks (excluding cable TV services), mobile telecommunications: GSM and GPRS, mobile telecommunications: UMTS (excluding licenses), and in other telecommunication networks (Internet, satellite and cable telecommunication equipment and infrastructure other than for broadcasting). (3) Turnover The indicator gives the total turnover (in Mio euro) from all telecommunication services and turnover from leased lines, fixed network services, cellular mobile telecommunication services, interconnection services and Internet service provision. (4) International receipts and payments The indicator gives the total revenue (receipts, payments) from international incoming and outgoing telecommunication traffic, in Mio euro. Incoming telecommunication traffic: income received from foreign telephone operators for completing calls originating in foreign country. Outgoing telecommunication traffic: charges received from subscribers for placing outgoing calls after deduction of the share of this income to be paid to other organisation for outgoing telecommunication traffic (operators of the incoming and possibly transit countries). (5) International calls The indicator gives the amount (in 1000 minutes) of international incoming (originating outside the country with a destination inside the country) and outgoing (originating inside the country to destinations outside the country) calls in fixed and cellular networks. (6) Traffic The indicator gives the total amount of national calls and the amount of local calls, national long distance calls, cellular mobile calls, minutes of internet connection, calls from fixed to mobile and mobile to fixed networks, calls within mobile networks and calls from mobile to mobile networks (in 1000 minutes). (7) SMS (short message service) The indicator gives the total number of SMS (text messages) sent (in thousands). (8) Access to networks (in thousands) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services and the number of leased lines, ISDN subscriptions, DSL subscriptions, Internet subscriptions and subscriptions to cable networks enabling internet use, number of connections to telecommunication networks through electricity networks (Power Line Communication - PLC), subscriptions to mobile telecommunication systems enabling use of UMTS and the number of users of Voice over Internet Protocol telephony, in thousands. (9) Access to networks (per 100 inhabitants) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services per 100 inhabitants. (10) Household share of main telephone lines The indicator gives the share of main telephone lines for residential use (i.e. lines which are not used for business, government or other professional purposes or as public telephone stations) as a percentage of total main telephone lines. (11) Operators and service providers The indicator gives the number of fixed network operators offering local and long distance national telecommunications (facilities based or resale) and international telecommunications, and the number of cellular mobile operators (digital or analogous, facilities based or resale), cable and satellite service providers (excluding pure programme distribution) and internet service providers (access and backbone services). (12) Broadband penetration rate  This indicator shows how widely broadband access to the internet has spread in the countries on the general level, not specifying by user group. (13) Prices of telecommunication The indicator gives the price in Euro of a 10 minute call at 11 am on a weekday (including VAT) for a local call (3km), national long distance call (200km) and an international call (to USA). The prices refer to the month of August for the period 1998-2005, and to the month of September from 2006 onwards. Tariffs without special rates are used. (14) Market shares in telecommunication This covers two structural indicators: market share of the incumbent in fixed telecommunications by type of call (local, long distance and international calls) and market share of the leading operator in mobile telecommunications. (15) Information technology expenditure in millions of euro and as a percentage of GDP Data refer to the expenditure for information and communication technology in millions of euro and as a percentage of GDP, with breakdown by expenditure for telecommunications and IT expenditure. Data in millions of euro are coming from the annual report of the European Information Technology Observatory (EITO).

The collection of 'Telecommunication Services' statistics covers the following indicators: (1) Employment in telecommunication The indicator gives the total number of people employed in telecommunication services and the number of people employed in fixed and mobile telecommunication and Internet service provision. Employment is converted into full time equivalent units, average of the year. (2) Investment The indicator gives the total gross investment (in Mio euro) in tangible goods i.e. investment for acquiring property (land and buildings) and plant (e.g. switching equipment, transmission equipment, office machinery, and motor vehicles), and investment in fixed telecommunication networks (excluding cable TV services), mobile telecommunications: GSM and GPRS, mobile telecommunications: UMTS (excluding licenses), and in other telecommunication networks (Internet, satellite and cable telecommunication equipment and infrastructure other than for broadcasting). (3) Turnover The indicator gives the total turnover (in Mio euro) from all telecommunication services and turnover from leased lines, fixed network services, cellular mobile telecommunication services, interconnection services and Internet service provision. (4) International receipts and payments The indicator gives the total revenue (receipts, payments) from international incoming and outgoing telecommunication traffic, in Mio euro. Incoming telecommunication traffic: income received from foreign telephone operators for completing calls originating in foreign country. Outgoing telecommunication traffic: charges received from subscribers for placing outgoing calls after deduction of the share of this income to be paid to other organisation for outgoing telecommunication traffic (operators of the incoming and possibly transit countries). (5) International calls The indicator gives the amount (in 1000 minutes) of international incoming (originating outside the country with a destination inside the country) and outgoing (originating inside the country to destinations outside the country) calls in fixed and cellular networks. (6) Traffic The indicator gives the total amount of national calls and the amount of local calls, national long distance calls, cellular mobile calls, minutes of internet connection, calls from fixed to mobile and mobile to fixed networks, calls within mobile networks and calls from mobile to mobile networks (in 1000 minutes). (7) SMS (short message service) The indicator gives the total number of SMS (text messages) sent (in thousands). (8) Access to networks (in thousands) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services and the number of leased lines, ISDN subscriptions, DSL subscriptions, Internet subscriptions and subscriptions to cable networks enabling internet use, number of connections to telecommunication networks through electricity networks (Power Line Communication - PLC), subscriptions to mobile telecommunication systems enabling use of UMTS and the number of users of Voice over Internet Protocol telephony, in thousands. (9) Access to networks (per 100 inhabitants) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services per 100 inhabitants. (10) Household share of main telephone lines The indicator gives the share of main telephone lines for residential use (i.e. lines which are not used for business, government or other professional purposes or as public telephone stations) as a percentage of total main telephone lines. (11) Operators and service providers The indicator gives the number of fixed network operators offering local and long distance national telecommunications (facilities based or resale) and international telecommunications, and the number of cellular mobile operators (digital or analogous, facilities based or resale), cable and satellite service providers (excluding pure programme distribution) and internet service providers (access and backbone services). (12) Broadband penetration rate  This indicator shows how widely broadband access to the internet has spread in the countries on the general level, not specifying by user group. (13) Prices of telecommunication The indicator gives the price in Euro of a 10 minute call at 11 am on a weekday (including VAT) for a local call (3km), national long distance call (200km) and an international call (to USA). The prices refer to the month of August for the period 1998-2005, and to the month of September from 2006 onwards. Tariffs without special rates are used. (14) Market shares in telecommunication This covers two structural indicators: market share of the incumbent in fixed telecommunications by type of call (local, long distance and international calls) and market share of the leading operator in mobile telecommunications. (15) Information technology expenditure in millions of euro and as a percentage of GDP Data refer to the expenditure for information and communication technology in millions of euro and as a percentage of GDP, with breakdown by expenditure for telecommunications and IT expenditure. Data in millions of euro are coming from the annual report of the European Information Technology Observatory (EITO).

The collection of 'Telecommunication Services' statistics covers the following indicators: (1) Employment in telecommunication The indicator gives the total number of people employed in telecommunication services and the number of people employed in fixed and mobile telecommunication and Internet service provision. Employment is converted into full time equivalent units, average of the year. (2) Investment The indicator gives the total gross investment (in Mio euro) in tangible goods i.e. investment for acquiring property (land and buildings) and plant (e.g. switching equipment, transmission equipment, office machinery, and motor vehicles), and investment in fixed telecommunication networks (excluding cable TV services), mobile telecommunications: GSM and GPRS, mobile telecommunications: UMTS (excluding licenses), and in other telecommunication networks (Internet, satellite and cable telecommunication equipment and infrastructure other than for broadcasting). (3) Turnover The indicator gives the total turnover (in Mio euro) from all telecommunication services and turnover from leased lines, fixed network services, cellular mobile telecommunication services, interconnection services and Internet service provision. (4) International receipts and payments The indicator gives the total revenue (receipts, payments) from international incoming and outgoing telecommunication traffic, in Mio euro. Incoming telecommunication traffic: income received from foreign telephone operators for completing calls originating in foreign country. Outgoing telecommunication traffic: charges received from subscribers for placing outgoing calls after deduction of the share of this income to be paid to other organisation for outgoing telecommunication traffic (operators of the incoming and possibly transit countries). (5) International calls The indicator gives the amount (in 1000 minutes) of international incoming (originating outside the country with a destination inside the country) and outgoing (originating inside the country to destinations outside the country) calls in fixed and cellular networks. (6) Traffic The indicator gives the total amount of national calls and the amount of local calls, national long distance calls, cellular mobile calls, minutes of internet connection, calls from fixed to mobile and mobile to fixed networks, calls within mobile networks and calls from mobile to mobile networks (in 1000 minutes). (7) SMS (short message service) The indicator gives the total number of SMS (text messages) sent (in thousands). (8) Access to networks (in thousands) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services and the number of leased lines, ISDN subscriptions, DSL subscriptions, Internet subscriptions and subscriptions to cable networks enabling internet use, number of connections to telecommunication networks through electricity networks (Power Line Communication - PLC), subscriptions to mobile telecommunication systems enabling use of UMTS and the number of users of Voice over Internet Protocol telephony, in thousands. (9) Access to networks (per 100 inhabitants) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services per 100 inhabitants. (10) Household share of main telephone lines The indicator gives the share of main telephone lines for residential use (i.e. lines which are not used for business, government or other professional purposes or as public telephone stations) as a percentage of total main telephone lines. (11) Operators and service providers The indicator gives the number of fixed network operators offering local and long distance national telecommunications (facilities based or resale) and international telecommunications, and the number of cellular mobile operators (digital or analogous, facilities based or resale), cable and satellite service providers (excluding pure programme distribution) and internet service providers (access and backbone services). (12) Broadband penetration rate  This indicator shows how widely broadband access to the internet has spread in the countries on the general level, not specifying by user group. (13) Prices of telecommunication The indicator gives the price in Euro of a 10 minute call at 11 am on a weekday (including VAT) for a local call (3km), national long distance call (200km) and an international call (to USA). The prices refer to the month of August for the period 1998-2005, and to the month of September from 2006 onwards. Tariffs without special rates are used. (14) Market shares in telecommunication This covers two structural indicators: market share of the incumbent in fixed telecommunications by type of call (local, long distance and international calls) and market share of the leading operator in mobile telecommunications. (15) Information technology expenditure in millions of euro and as a percentage of GDP Data refer to the expenditure for information and communication technology in millions of euro and as a percentage of GDP, with breakdown by expenditure for telecommunications and IT expenditure. Data in millions of euro are coming from the annual report of the European Information Technology Observatory (EITO).

The collection of 'Telecommunication Services' statistics covers the following indicators: (1) Employment in telecommunication The indicator gives the total number of people employed in telecommunication services and the number of people employed in fixed and mobile telecommunication and Internet service provision. Employment is converted into full time equivalent units, average of the year. (2) Investment The indicator gives the total gross investment (in Mio euro) in tangible goods i.e. investment for acquiring property (land and buildings) and plant (e.g. switching equipment, transmission equipment, office machinery, and motor vehicles), and investment in fixed telecommunication networks (excluding cable TV services), mobile telecommunications: GSM and GPRS, mobile telecommunications: UMTS (excluding licenses), and in other telecommunication networks (Internet, satellite and cable telecommunication equipment and infrastructure other than for broadcasting). (3) Turnover The indicator gives the total turnover (in Mio euro) from all telecommunication services and turnover from leased lines, fixed network services, cellular mobile telecommunication services, interconnection services and Internet service provision. (4) International receipts and payments The indicator gives the total revenue (receipts, payments) from international incoming and outgoing telecommunication traffic, in Mio euro. Incoming telecommunication traffic: income received from foreign telephone operators for completing calls originating in foreign country. Outgoing telecommunication traffic: charges received from subscribers for placing outgoing calls after deduction of the share of this income to be paid to other organisation for outgoing telecommunication traffic (operators of the incoming and possibly transit countries). (5) International calls The indicator gives the amount (in 1000 minutes) of international incoming (originating outside the country with a destination inside the country) and outgoing (originating inside the country to destinations outside the country) calls in fixed and cellular networks. (6) Traffic The indicator gives the total amount of national calls and the amount of local calls, national long distance calls, cellular mobile calls, minutes of internet connection, calls from fixed to mobile and mobile to fixed networks, calls within mobile networks and calls from mobile to mobile networks (in 1000 minutes). (7) SMS (short message service) The indicator gives the total number of SMS (text messages) sent (in thousands). (8) Access to networks (in thousands) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services and the number of leased lines, ISDN subscriptions, DSL subscriptions, Internet subscriptions and subscriptions to cable networks enabling internet use, number of connections to telecommunication networks through electricity networks (Power Line Communication - PLC), subscriptions to mobile telecommunication systems enabling use of UMTS and the number of users of Voice over Internet Protocol telephony, in thousands. (9) Access to networks (per 100 inhabitants) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services per 100 inhabitants. (10) Household share of main telephone lines The indicator gives the share of main telephone lines for residential use (i.e. lines which are not used for business, government or other professional purposes or as public telephone stations) as a percentage of total main telephone lines. (11) Operators and service providers The indicator gives the number of fixed network operators offering local and long distance national telecommunications (facilities based or resale) and international telecommunications, and the number of cellular mobile operators (digital or analogous, facilities based or resale), cable and satellite service providers (excluding pure programme distribution) and internet service providers (access and backbone services). (12) Broadband penetration rate  This indicator shows how widely broadband access to the internet has spread in the countries on the general level, not specifying by user group. (13) Prices of telecommunication The indicator gives the price in Euro of a 10 minute call at 11 am on a weekday (including VAT) for a local call (3km), national long distance call (200km) and an international call (to USA). The prices refer to the month of August for the period 1998-2005, and to the month of September from 2006 onwards. Tariffs without special rates are used. (14) Market shares in telecommunication This covers two structural indicators: market share of the incumbent in fixed telecommunications by type of call (local, long distance and international calls) and market share of the leading operator in mobile telecommunications. (15) Information technology expenditure in millions of euro and as a percentage of GDP Data refer to the expenditure for information and communication technology in millions of euro and as a percentage of GDP, with breakdown by expenditure for telecommunications and IT expenditure. Data in millions of euro are coming from the annual report of the European Information Technology Observatory (EITO).

The collection of 'Telecommunication Services' statistics covers the following indicators: (1) Employment in telecommunication The indicator gives the total number of people employed in telecommunication services and the number of people employed in fixed and mobile telecommunication and Internet service provision. Employment is converted into full time equivalent units, average of the year. (2) Investment The indicator gives the total gross investment (in Mio euro) in tangible goods i.e. investment for acquiring property (land and buildings) and plant (e.g. switching equipment, transmission equipment, office machinery, and motor vehicles), and investment in fixed telecommunication networks (excluding cable TV services), mobile telecommunications: GSM and GPRS, mobile telecommunications: UMTS (excluding licenses), and in other telecommunication networks (Internet, satellite and cable telecommunication equipment and infrastructure other than for broadcasting). (3) Turnover The indicator gives the total turnover (in Mio euro) from all telecommunication services and turnover from leased lines, fixed network services, cellular mobile telecommunication services, interconnection services and Internet service provision. (4) International receipts and payments The indicator gives the total revenue (receipts, payments) from international incoming and outgoing telecommunication traffic, in Mio euro. Incoming telecommunication traffic: income received from foreign telephone operators for completing calls originating in foreign country. Outgoing telecommunication traffic: charges received from subscribers for placing outgoing calls after deduction of the share of this income to be paid to other organisation for outgoing telecommunication traffic (operators of the incoming and possibly transit countries). (5) International calls The indicator gives the amount (in 1000 minutes) of international incoming (originating outside the country with a destination inside the country) and outgoing (originating inside the country to destinations outside the country) calls in fixed and cellular networks. (6) Traffic The indicator gives the total amount of national calls and the amount of local calls, national long distance calls, cellular mobile calls, minutes of internet connection, calls from fixed to mobile and mobile to fixed networks, calls within mobile networks and calls from mobile to mobile networks (in 1000 minutes). (7) SMS (short message service) The indicator gives the total number of SMS (text messages) sent (in thousands). (8) Access to networks (in thousands) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services and the number of leased lines, ISDN subscriptions, DSL subscriptions, Internet subscriptions and subscriptions to cable networks enabling internet use, number of connections to telecommunication networks through electricity networks (Power Line Communication - PLC), subscriptions to mobile telecommunication systems enabling use of UMTS and the number of users of Voice over Internet Protocol telephony, in thousands. (9) Access to networks (per 100 inhabitants) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services per 100 inhabitants. (10) Household share of main telephone lines The indicator gives the share of main telephone lines for residential use (i.e. lines which are not used for business, government or other professional purposes or as public telephone stations) as a percentage of total main telephone lines. (11) Operators and service providers The indicator gives the number of fixed network operators offering local and long distance national telecommunications (facilities based or resale) and international telecommunications, and the number of cellular mobile operators (digital or analogous, facilities based or resale), cable and satellite service providers (excluding pure programme distribution) and internet service providers (access and backbone services). (12) Broadband penetration rate  This indicator shows how widely broadband access to the internet has spread in the countries on the general level, not specifying by user group. (13) Prices of telecommunication The indicator gives the price in Euro of a 10 minute call at 11 am on a weekday (including VAT) for a local call (3km), national long distance call (200km) and an international call (to USA). The prices refer to the month of August for the period 1998-2005, and to the month of September from 2006 onwards. Tariffs without special rates are used. (14) Market shares in telecommunication This covers two structural indicators: market share of the incumbent in fixed telecommunications by type of call (local, long distance and international calls) and market share of the leading operator in mobile telecommunications. (15) Information technology expenditure in millions of euro and as a percentage of GDP Data refer to the expenditure for information and communication technology in millions of euro and as a percentage of GDP, with breakdown by expenditure for telecommunications and IT expenditure. Data in millions of euro are coming from the annual report of the European Information Technology Observatory (EITO).

The collection of 'Telecommunication Services' statistics covers the following indicators: (1) Employment in telecommunication The indicator gives the total number of people employed in telecommunication services and the number of people employed in fixed and mobile telecommunication and Internet service provision. Employment is converted into full time equivalent units, average of the year. (2) Investment The indicator gives the total gross investment (in Mio euro) in tangible goods i.e. investment for acquiring property (land and buildings) and plant (e.g. switching equipment, transmission equipment, office machinery, and motor vehicles), and investment in fixed telecommunication networks (excluding cable TV services), mobile telecommunications: GSM and GPRS, mobile telecommunications: UMTS (excluding licenses), and in other telecommunication networks (Internet, satellite and cable telecommunication equipment and infrastructure other than for broadcasting). (3) Turnover The indicator gives the total turnover (in Mio euro) from all telecommunication services and turnover from leased lines, fixed network services, cellular mobile telecommunication services, interconnection services and Internet service provision. (4) International receipts and payments The indicator gives the total revenue (receipts, payments) from international incoming and outgoing telecommunication traffic, in Mio euro. Incoming telecommunication traffic: income received from foreign telephone operators for completing calls originating in foreign country. Outgoing telecommunication traffic: charges received from subscribers for placing outgoing calls after deduction of the share of this income to be paid to other organisation for outgoing telecommunication traffic (operators of the incoming and possibly transit countries). (5) International calls The indicator gives the amount (in 1000 minutes) of international incoming (originating outside the country with a destination inside the country) and outgoing (originating inside the country to destinations outside the country) calls in fixed and cellular networks. (6) Traffic The indicator gives the total amount of national calls and the amount of local calls, national long distance calls, cellular mobile calls, minutes of internet connection, calls from fixed to mobile and mobile to fixed networks, calls within mobile networks and calls from mobile to mobile networks (in 1000 minutes). (7) SMS (short message service) The indicator gives the total number of SMS (text messages) sent (in thousands). (8) Access to networks (in thousands) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services and the number of leased lines, ISDN subscriptions, DSL subscriptions, Internet subscriptions and subscriptions to cable networks enabling internet use, number of connections to telecommunication networks through electricity networks (Power Line Communication - PLC), subscriptions to mobile telecommunication systems enabling use of UMTS and the number of users of Voice over Internet Protocol telephony, in thousands. (9) Access to networks (per 100 inhabitants) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services per 100 inhabitants. (10) Household share of main telephone lines The indicator gives the share of main telephone lines for residential use (i.e. lines which are not used for business, government or other professional purposes or as public telephone stations) as a percentage of total main telephone lines. (11) Operators and service providers The indicator gives the number of fixed network operators offering local and long distance national telecommunications (facilities based or resale) and international telecommunications, and the number of cellular mobile operators (digital or analogous, facilities based or resale), cable and satellite service providers (excluding pure programme distribution) and internet service providers (access and backbone services). (12) Broadband penetration rate  This indicator shows how widely broadband access to the internet has spread in the countries on the general level, not specifying by user group. (13) Prices of telecommunication The indicator gives the price in Euro of a 10 minute call at 11 am on a weekday (including VAT) for a local call (3km), national long distance call (200km) and an international call (to USA). The prices refer to the month of August for the period 1998-2005, and to the month of September from 2006 onwards. Tariffs without special rates are used. (14) Market shares in telecommunication This covers two structural indicators: market share of the incumbent in fixed telecommunications by type of call (local, long distance and international calls) and market share of the leading operator in mobile telecommunications. (15) Information technology expenditure in millions of euro and as a percentage of GDP Data refer to the expenditure for information and communication technology in millions of euro and as a percentage of GDP, with breakdown by expenditure for telecommunications and IT expenditure. Data in millions of euro are coming from the annual report of the European Information Technology Observatory (EITO).

The collection of 'Telecommunication Services' statistics covers the following indicators: (1) Employment in telecommunication The indicator gives the total number of people employed in telecommunication services and the number of people employed in fixed and mobile telecommunication and Internet service provision. Employment is converted into full time equivalent units, average of the year. (2) Investment The indicator gives the total gross investment (in Mio euro) in tangible goods i.e. investment for acquiring property (land and buildings) and plant (e.g. switching equipment, transmission equipment, office machinery, and motor vehicles), and investment in fixed telecommunication networks (excluding cable TV services), mobile telecommunications: GSM and GPRS, mobile telecommunications: UMTS (excluding licenses), and in other telecommunication networks (Internet, satellite and cable telecommunication equipment and infrastructure other than for broadcasting). (3) Turnover The indicator gives the total turnover (in Mio euro) from all telecommunication services and turnover from leased lines, fixed network services, cellular mobile telecommunication services, interconnection services and Internet service provision. (4) International receipts and payments The indicator gives the total revenue (receipts, payments) from international incoming and outgoing telecommunication traffic, in Mio euro. Incoming telecommunication traffic: income received from foreign telephone operators for completing calls originating in foreign country. Outgoing telecommunication traffic: charges received from subscribers for placing outgoing calls after deduction of the share of this income to be paid to other organisation for outgoing telecommunication traffic (operators of the incoming and possibly transit countries). (5) International calls The indicator gives the amount (in 1000 minutes) of international incoming (originating outside the country with a destination inside the country) and outgoing (originating inside the country to destinations outside the country) calls in fixed and cellular networks. (6) Traffic The indicator gives the total amount of national calls and the amount of local calls, national long distance calls, cellular mobile calls, minutes of internet connection, calls from fixed to mobile and mobile to fixed networks, calls within mobile networks and calls from mobile to mobile networks (in 1000 minutes). (7) SMS (short message service) The indicator gives the total number of SMS (text messages) sent (in thousands). (8) Access to networks (in thousands) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services and the number of leased lines, ISDN subscriptions, DSL subscriptions, Internet subscriptions and subscriptions to cable networks enabling internet use, number of connections to telecommunication networks through electricity networks (Power Line Communication - PLC), subscriptions to mobile telecommunication systems enabling use of UMTS and the number of users of Voice over Internet Protocol telephony, in thousands. (9) Access to networks (per 100 inhabitants) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services per 100 inhabitants. (10) Household share of main telephone lines The indicator gives the share of main telephone lines for residential use (i.e. lines which are not used for business, government or other professional purposes or as public telephone stations) as a percentage of total main telephone lines. (11) Operators and service providers The indicator gives the number of fixed network operators offering local and long distance national telecommunications (facilities based or resale) and international telecommunications, and the number of cellular mobile operators (digital or analogous, facilities based or resale), cable and satellite service providers (excluding pure programme distribution) and internet service providers (access and backbone services). (12) Broadband penetration rate  This indicator shows how widely broadband access to the internet has spread in the countries on the general level, not specifying by user group. (13) Prices of telecommunication The indicator gives the price in Euro of a 10 minute call at 11 am on a weekday (including VAT) for a local call (3km), national long distance call (200km) and an international call (to USA). The prices refer to the month of August for the period 1998-2005, and to the month of September from 2006 onwards. Tariffs without special rates are used. (14) Market shares in telecommunication This covers two structural indicators: market share of the incumbent in fixed telecommunications by type of call (local, long distance and international calls) and market share of the leading operator in mobile telecommunications. (15) Information technology expenditure in millions of euro and as a percentage of GDP Data refer to the expenditure for information and communication technology in millions of euro and as a percentage of GDP, with breakdown by expenditure for telecommunications and IT expenditure. Data in millions of euro are coming from the annual report of the European Information Technology Observatory (EITO).

The collection of 'Telecommunication Services' statistics covers the following indicators: (1) Employment in telecommunication The indicator gives the total number of people employed in telecommunication services and the number of people employed in fixed and mobile telecommunication and Internet service provision. Employment is converted into full time equivalent units, average of the year. (2) Investment The indicator gives the total gross investment (in Mio euro) in tangible goods i.e. investment for acquiring property (land and buildings) and plant (e.g. switching equipment, transmission equipment, office machinery, and motor vehicles), and investment in fixed telecommunication networks (excluding cable TV services), mobile telecommunications: GSM and GPRS, mobile telecommunications: UMTS (excluding licenses), and in other telecommunication networks (Internet, satellite and cable telecommunication equipment and infrastructure other than for broadcasting). (3) Turnover The indicator gives the total turnover (in Mio euro) from all telecommunication services and turnover from leased lines, fixed network services, cellular mobile telecommunication services, interconnection services and Internet service provision. (4) International receipts and payments The indicator gives the total revenue (receipts, payments) from international incoming and outgoing telecommunication traffic, in Mio euro. Incoming telecommunication traffic: income received from foreign telephone operators for completing calls originating in foreign country. Outgoing telecommunication traffic: charges received from subscribers for placing outgoing calls after deduction of the share of this income to be paid to other organisation for outgoing telecommunication traffic (operators of the incoming and possibly transit countries). (5) International calls The indicator gives the amount (in 1000 minutes) of international incoming (originating outside the country with a destination inside the country) and outgoing (originating inside the country to destinations outside the country) calls in fixed and cellular networks. (6) Traffic The indicator gives the total amount of national calls and the amount of local calls, national long distance calls, cellular mobile calls, minutes of internet connection, calls from fixed to mobile and mobile to fixed networks, calls within mobile networks and calls from mobile to mobile networks (in 1000 minutes). (7) SMS (short message service) The indicator gives the total number of SMS (text messages) sent (in thousands). (8) Access to networks (in thousands) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services and the number of leased lines, ISDN subscriptions, DSL subscriptions, Internet subscriptions and subscriptions to cable networks enabling internet use, number of connections to telecommunication networks through electricity networks (Power Line Communication - PLC), subscriptions to mobile telecommunication systems enabling use of UMTS and the number of users of Voice over Internet Protocol telephony, in thousands. (9) Access to networks (per 100 inhabitants) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services per 100 inhabitants. (10) Household share of main telephone lines The indicator gives the share of main telephone lines for residential use (i.e. lines which are not used for business, government or other professional purposes or as public telephone stations) as a percentage of total main telephone lines. (11) Operators and service providers The indicator gives the number of fixed network operators offering local and long distance national telecommunications (facilities based or resale) and international telecommunications, and the number of cellular mobile operators (digital or analogous, facilities based or resale), cable and satellite service providers (excluding pure programme distribution) and internet service providers (access and backbone services). (12) Broadband penetration rate  This indicator shows how widely broadband access to the internet has spread in the countries on the general level, not specifying by user group. (13) Prices of telecommunication The indicator gives the price in Euro of a 10 minute call at 11 am on a weekday (including VAT) for a local call (3km), national long distance call (200km) and an international call (to USA). The prices refer to the month of August for the period 1998-2005, and to the month of September from 2006 onwards. Tariffs without special rates are used. (14) Market shares in telecommunication This covers two structural indicators: market share of the incumbent in fixed telecommunications by type of call (local, long distance and international calls) and market share of the leading operator in mobile telecommunications. (15) Information technology expenditure in millions of euro and as a percentage of GDP Data refer to the expenditure for information and communication technology in millions of euro and as a percentage of GDP, with breakdown by expenditure for telecommunications and IT expenditure. Data in millions of euro are coming from the annual report of the European Information Technology Observatory (EITO).

The collection of 'Telecommunication Services' statistics covers the following indicators: (1) Employment in telecommunication The indicator gives the total number of people employed in telecommunication services and the number of people employed in fixed and mobile telecommunication and Internet service provision. Employment is converted into full time equivalent units, average of the year. (2) Investment The indicator gives the total gross investment (in Mio euro) in tangible goods i.e. investment for acquiring property (land and buildings) and plant (e.g. switching equipment, transmission equipment, office machinery, and motor vehicles), and investment in fixed telecommunication networks (excluding cable TV services), mobile telecommunications: GSM and GPRS, mobile telecommunications: UMTS (excluding licenses), and in other telecommunication networks (Internet, satellite and cable telecommunication equipment and infrastructure other than for broadcasting). (3) Turnover The indicator gives the total turnover (in Mio euro) from all telecommunication services and turnover from leased lines, fixed network services, cellular mobile telecommunication services, interconnection services and Internet service provision. (4) International receipts and payments The indicator gives the total revenue (receipts, payments) from international incoming and outgoing telecommunication traffic, in Mio euro. Incoming telecommunication traffic: income received from foreign telephone operators for completing calls originating in foreign country. Outgoing telecommunication traffic: charges received from subscribers for placing outgoing calls after deduction of the share of this income to be paid to other organisation for outgoing telecommunication traffic (operators of the incoming and possibly transit countries). (5) International calls The indicator gives the amount (in 1000 minutes) of international incoming (originating outside the country with a destination inside the country) and outgoing (originating inside the country to destinations outside the country) calls in fixed and cellular networks. (6) Traffic The indicator gives the total amount of national calls and the amount of local calls, national long distance calls, cellular mobile calls, minutes of internet connection, calls from fixed to mobile and mobile to fixed networks, calls within mobile networks and calls from mobile to mobile networks (in 1000 minutes). (7) SMS (short message service) The indicator gives the total number of SMS (text messages) sent (in thousands). (8) Access to networks (in thousands) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services and the number of leased lines, ISDN subscriptions, DSL subscriptions, Internet subscriptions and subscriptions to cable networks enabling internet use, number of connections to telecommunication networks through electricity networks (Power Line Communication - PLC), subscriptions to mobile telecommunication systems enabling use of UMTS and the number of users of Voice over Internet Protocol telephony, in thousands. (9) Access to networks (per 100 inhabitants) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services per 100 inhabitants. (10) Household share of main telephone lines The indicator gives the share of main telephone lines for residential use (i.e. lines which are not used for business, government or other professional purposes or as public telephone stations) as a percentage of total main telephone lines. (11) Operators and service providers The indicator gives the number of fixed network operators offering local and long distance national telecommunications (facilities based or resale) and international telecommunications, and the number of cellular mobile operators (digital or analogous, facilities based or resale), cable and satellite service providers (excluding pure programme distribution) and internet service providers (access and backbone services). (12) Broadband penetration rate  This indicator shows how widely broadband access to the internet has spread in the countries on the general level, not specifying by user group. (13) Prices of telecommunication The indicator gives the price in Euro of a 10 minute call at 11 am on a weekday (including VAT) for a local call (3km), national long distance call (200km) and an international call (to USA). The prices refer to the month of August for the period 1998-2005, and to the month of September from 2006 onwards. Tariffs without special rates are used. (14) Market shares in telecommunication This covers two structural indicators: market share of the incumbent in fixed telecommunications by type of call (local, long distance and international calls) and market share of the leading operator in mobile telecommunications. (15) Information technology expenditure in millions of euro and as a percentage of GDP Data refer to the expenditure for information and communication technology in millions of euro and as a percentage of GDP, with breakdown by expenditure for telecommunications and IT expenditure. Data in millions of euro are coming from the annual report of the European Information Technology Observatory (EITO).

Data for broadband (except for broadband coverage), mobile telephony and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). Questionnaires are sent annually or bi-annually (broadband data). The source for fixed telephony data is the International Telecommunication Union (ITU). Data are collected annually. There is no fixed release calendar. Data are usually released annually. The collection of 'Telecommunication Services' statistics presents the following main categories of characteristics: Fixed broadbandcoveragesubscriptions and penetrationsubscriptions by speedmarket share   Mobile broadbandcoveragesubscriptions  (not available until reference year 2013) and penetrationmarket share  (not available until reference year 2013)   Fixed telephonymain telephone lines   Mobile communicationssubscriptions and penetrationmarket sharerevenues   Telecommunications sectorrevenuesinvestments

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)