Eurostat

The data in this domain is collected by Eurostat in close cooperation with DG MARKT in the context of the annual "EU Postal Survey" (voluntary data collection). The partners in the data collection are the National Regulatory Authorities (NRAs) in the participating countries. The list of indicators/questionnaires and the definitions (Glossary) were agreed in cooperation with the European Postal Regulators in the project group "Assistance and development of EU statistics" of the European Committee for Postal Regulation (CERP). The data presented cover the companies operating under the Universal Service obligation (Universal Service Providers - USP). For countries where a USP no longer exists, the company which was the USP prior to liberalisation is referred to. "Universal service" refers here to the set of general interest demands to which services such as the mail should be subject throughout the Community.  The collection of 'Postal Services' includes data on employment, turnover, access points, traffic, prices and quality of service.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. The model questionnaire changes every year. The changes of questions in the MQ are required by the evolving situation of information and communication technologies. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society 2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT security and trust,access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society 2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT security and trust,access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity),use of Big data analysis,use of 3D printing,use of robotics.Breakdowns:by size class,by NACE categories,by region (until 2010)

The collection of 'Telecommunication Services' statistics covers the following indicators: (1) Employment in telecommunication The indicator gives the total number of people employed in telecommunication services and the number of people employed in fixed and mobile telecommunication and Internet service provision. Employment is converted into full time equivalent units, average of the year. (2) Investment The indicator gives the total gross investment (in Mio euro) in tangible goods i.e. investment for acquiring property (land and buildings) and plant (e.g. switching equipment, transmission equipment, office machinery, and motor vehicles), and investment in fixed telecommunication networks (excluding cable TV services), mobile telecommunications: GSM and GPRS, mobile telecommunications: UMTS (excluding licenses), and in other telecommunication networks (Internet, satellite and cable telecommunication equipment and infrastructure other than for broadcasting). (3) Turnover The indicator gives the total turnover (in Mio euro) from all telecommunication services and turnover from leased lines, fixed network services, cellular mobile telecommunication services, interconnection services and Internet service provision. (4) International receipts and payments The indicator gives the total revenue (receipts, payments) from international incoming and outgoing telecommunication traffic, in Mio euro. Incoming telecommunication traffic: income received from foreign telephone operators for completing calls originating in foreign country. Outgoing telecommunication traffic: charges received from subscribers for placing outgoing calls after deduction of the share of this income to be paid to other organisation for outgoing telecommunication traffic (operators of the incoming and possibly transit countries). (5) International calls The indicator gives the amount (in 1000 minutes) of international incoming (originating outside the country with a destination inside the country) and outgoing (originating inside the country to destinations outside the country) calls in fixed and cellular networks. (6) Traffic The indicator gives the total amount of national calls and the amount of local calls, national long distance calls, cellular mobile calls, minutes of internet connection, calls from fixed to mobile and mobile to fixed networks, calls within mobile networks and calls from mobile to mobile networks (in 1000 minutes). (7) SMS (short message service) The indicator gives the total number of SMS (text messages) sent (in thousands). (8) Access to networks (in thousands) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services and the number of leased lines, ISDN subscriptions, DSL subscriptions, Internet subscriptions and subscriptions to cable networks enabling internet use, number of connections to telecommunication networks through electricity networks (Power Line Communication - PLC), subscriptions to mobile telecommunication systems enabling use of UMTS and the number of users of Voice over Internet Protocol telephony, in thousands. (9) Access to networks (per 100 inhabitants) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services per 100 inhabitants. (10) Household share of main telephone lines The indicator gives the share of main telephone lines for residential use (i.e. lines which are not used for business, government or other professional purposes or as public telephone stations) as a percentage of total main telephone lines. (11) Operators and service providers The indicator gives the number of fixed network operators offering local and long distance national telecommunications (facilities based or resale) and international telecommunications, and the number of cellular mobile operators (digital or analogous, facilities based or resale), cable and satellite service providers (excluding pure programme distribution) and internet service providers (access and backbone services). (12) Broadband penetration rate  This indicator shows how widely broadband access to the internet has spread in the countries on the general level, not specifying by user group. (13) Prices of telecommunication The indicator gives the price in Euro of a 10 minute call at 11 am on a weekday (including VAT) for a local call (3km), national long distance call (200km) and an international call (to USA). The prices refer to the month of August for the period 1998-2005, and to the month of September from 2006 onwards. Tariffs without special rates are used. (14) Market shares in telecommunication This covers two structural indicators: market share of the incumbent in fixed telecommunications by type of call (local, long distance and international calls) and market share of the leading operator in mobile telecommunications. (15) Information technology expenditure in millions of euro and as a percentage of GDP Data refer to the expenditure for information and communication technology in millions of euro and as a percentage of GDP, with breakdown by expenditure for telecommunications and IT expenditure. Data in millions of euro are coming from the annual report of the European Information Technology Observatory (EITO).

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society 2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT security and trust,access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society 2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT security and trust,access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society 2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT security and trust,access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity),use of Big data analysis,use of 3D printing,use of robotics.Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Portable devices with at least 3G technology for accessing the internet, e.g. via portable computer with modem or via handset using e.g UMTS but excluding GPRS. Mobile connection for business use through mobile telephone networks; the enterprise pays for all or at least up to a limit the subscription and the use costs.

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Enterprises that are connectable to an exchange which has been converted to support xDSL-technology, to a cable network upgraded for internet traffic, or to other broadband technologies. It includes fixed and mobile connections.

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data for broadband (except for broadband coverage), mobile telephony and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). Questionnaires are sent annually or bi-annually (broadband data). The source for fixed telephony data is the International Telecommunication Union (ITU). Data are collected annually. There is no fixed release calendar. Data are usually released annually. The collection of 'Telecommunication Services' statistics presents the following main categories of characteristics: Fixed broadbandcoveragesubscriptions and penetrationsubscriptions by speedmarket share   Mobile broadbandcoveragesubscriptions  (not available until reference year 2013) and penetrationmarket share  (not available until reference year 2013)   Fixed telephonymain telephone lines   Mobile communicationssubscriptions and penetrationmarket sharerevenues   Telecommunications sectorrevenuesinvestments

Data for broadband (except for broadband coverage), mobile telephony and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). Questionnaires are sent annually or bi-annually (broadband data). The source for fixed telephony data is the International Telecommunication Union (ITU). Data are collected annually. There is no fixed release calendar. Data are usually released annually. The collection of 'Telecommunication Services' statistics presents the following main categories of characteristics: Fixed broadbandcoveragesubscriptions and penetrationsubscriptions by speedmarket share   Mobile broadbandcoveragesubscriptions  (not available until reference year 2013) and penetrationmarket share  (not available until reference year 2013)   Fixed telephonymain telephone lines   Mobile communicationssubscriptions and penetrationmarket sharerevenues   Telecommunications sectorrevenuesinvestments

Data for broadband (except for broadband coverage), mobile telephony and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). Questionnaires are sent annually or bi-annually (broadband data). The source for fixed telephony data is the International Telecommunication Union (ITU). Data are collected annually. There is no fixed release calendar. Data are usually released annually. The collection of 'Telecommunication Services' statistics presents the following main categories of characteristics: Fixed broadbandcoveragesubscriptions and penetrationsubscriptions by speedmarket share   Mobile broadbandcoveragesubscriptions  (not available until reference year 2013) and penetrationmarket share  (not available until reference year 2013)   Fixed telephonymain telephone lines   Mobile communicationssubscriptions and penetrationmarket sharerevenues   Telecommunications sectorrevenuesinvestments

Data for broadband (except for broadband coverage), mobile telephony and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). Questionnaires are sent annually or bi-annually (broadband data). The source for fixed telephony data is the International Telecommunication Union (ITU). Data are collected annually. There is no fixed release calendar. Data are usually released annually. The collection of 'Telecommunication Services' statistics presents the following main categories of characteristics: Fixed broadbandcoveragesubscriptions and penetrationsubscriptions by speedmarket share   Mobile broadbandcoveragesubscriptions  (not available until reference year 2013) and penetrationmarket share  (not available until reference year 2013)   Fixed telephonymain telephone lines   Mobile communicationssubscriptions and penetrationmarket sharerevenues   Telecommunications sectorrevenuesinvestments

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

The domain "Income and living conditions" covers four topics: people at risk of poverty or social exclusion, income distribution and monetary poverty, living conditions and material deprivation, which are again structured into collections of indicators on specific topics. The collection "People at risk of poverty or social exclusion" houses main indicator on risk of poverty or social inclusion included in the Europe 2020 strategy as well as the intersections between sub-populations of all Europe 2020 indicators on poverty and social exclusion. The collection "Income distribution and monetary poverty" houses collections of indicators relating to poverty risk, poverty risk of working individuals as well as the distribution of income. The collection "Living conditions" hosts indicators relating to characteristics and living conditions of households, characteristics of the population according to different breakdowns, health and labour conditions, housing conditions as well as childcare related indicators. The collection "Material deprivation" covers indicators relating to economic strain, durables, housing deprivation and environment of the dwelling.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

The availability of broadband is measured by the percentage of households that are connectable to an exchange that has been converted to support xDSL-technology, to a cable network upgraded for internet traffic, or to other broadband technologies. It includes fixed and mobile connections.

The availability of broadband is measured by the percentage of households that are connectable to an exchange that has been converted to support xDSL-technology, to a cable network upgraded for internet traffic, or to other broadband technologies.

The access of households to internet is measured as percentage of households where any member of the household has the possibility to access the internet from home.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. The model questionnaire changes every year. The changes of questions in the MQ are required by the evolving situation of information and communication technologies. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. The model questionnaire changes every year. The changes of questions in the MQ are required by the evolving situation of information and communication technologies. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

The availability of broadband is measured by the percentage of households that are connectable to an exchange that has been converted to support xDSL-technology, to a cable network upgraded for internet traffic, or to other broadband technologies. It includes fixed and mobile connections.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. The model questionnaire changes every year. The changes of questions in the MQ are required by the evolving situation of information and communication technologies. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. The model questionnaire changes every year. The changes of questions in the MQ are required by the evolving situation of information and communication technologies. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Within the last 3 months before the survey, using a computer or any other means.

Within the last 3 months before the survey, using a computer or any other means.

Within the last 3 months before the survey, using a computer or any other means; other places than: at home, at work, of education, another person's home.

Within the last 3 months before the survey, using a computer or any other means.

Within the last 3 months before the survey, using a computer or any other means; at place of work (other than home).

Within the last 3 months before the survey, using a computer or any other means.

This indicator covers all individuals aged 16 to 74. Financial investments are excluded.

Level of Internet skills is measured using a self-assessment approach, where the respondent indicates whether he/she has carried out specific tasks related to Internet use, without these skills being assessed, tested or actually observed. Six Internet-related items were used to group the respondents into levels of Internet skills in 2005, 2006, 2007, 2011 and 2013: use a search engine to find information; send an e-mail with attached files; post messages to chatrooms, newsgroups or any online discussion forum; use the Internet to make telephone calls; use peer-to-peer file sharing for exchanging movies, music etc.; create a web page. Low level of basic Internet skills: Individuals who have carried out 1 or 2 of the 6 Internet-related items. Medium level of basic Internet skills: Individuals who have carried out 3 or 4 of the 6 Internet-related items. High level of basic Internet skills: Individuals who have carried out 5 or 6 of the 6 Internet-related items.

Whether at home, at work or from anywhere else and whether for private or work/business related purposes.

Within the last three months before the survey.

Regular use: at least once a week (i.e. every day or almost every day or at least once a week but not every day) on average within the last 3 months before the survey. Use includes all locations and methods of access and any purpose (private or work/business related).

Regular users of the internet are persons who use the internet on average at least once a week, every day or almost every day.

Access to the internet via wireless connection using a portable computer away from home or work.

Access to the internet via wireless connection using a mobile phone or smart phone via UMTS, HSDPA (3G, 3G+).

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Use of mobile devices via mobile or wireless connection: mobile phone (or smart phone), portable computer (e.g. laptop, tablet) or another mobile device (e.g. PDA, e-book reader) away from home or work.

This indicator relates to all individuals aged 16 to 74 who accessed the internet within the last three months before the survey.

In the last 3 months before the survey for private purposes. Consulting wikis to obtain knowledge on any subject (e.g. Wikipedia, an online encyclopaedia).

Within the last three months before the survey.

Within the last three months before the survey.

Within the last 3 months before the survey, other than games software.

Within the last three months before the survey.

Within the last 3 months before the survey. For private purposes.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Within the last 12 months before the survey for private purposes. Derived variable on use of eGovernment services. Individuals used at least one of the following services: for obtaining services from public authorities websites, for downloading official forms, for sending filled in forms.

Within the last three months before the survey.

Within the last 12 months before the survey for private purposes. Derived variable on use of eGovernment services. Individuals used at least one of the following services: for obtaining information from public authorities websites, for downloading official forms, for submitting completed forms.

Within the last 12 months before the survey.

Within the last 3 months before the survey. internet banking includes electronic transactions with a bank for payment etc. or for looking up account information.

Within the last three months before the survey.

Within the last three months before the survey.

Within the last 3 months before the survey.

Buy or order for private use. Within the last 12 months before the survey. Manually typed e-mails are excluded.

Buy or order for private use. Within the last 12 months before the survey. Manually typed e-mails are excluded.

Data refer to the last 3 months before the survey, for private purposes. Participating in social networks: creating user profile, posting messages or other contributions to facebook, twitter, etc.

Within the last 3 months before the survey.

Posting messages to chat sites, social networking sites, blogs, newsgroups or online discussion fora or use of instant messaging. Within the last 3 months before the survey.

Within the last three months before the survey.

Within the last 3 months before the survey. Information about health includes: injury, disease, nutrition, improving health, etc.

Health-related information: injury, disease, nutrition, improving health, etc. Within the last three months before the survey.

Within the last three months before the survey.

For instance via auctions. Within the last 3 months before the survey for private purposes. Optional question in 2008.

Within the last three months before the survey.

Within the last 3 months before the survey. Taking part in online consultations or voting to define civic or political issues (e.g. urban planning, signing a petition).

Uploading self created content (text, images, photos, videos, music etc) to any website to be shared. Within the last 3 months before the survey.

Self-created content: text, images, photos, videos, music, etc. Within the last three months before the survey.

Online content: films, music, electronic books, magazines, newspapers, e-learning material, computer software (incl. Computer and video games and software upgrades). Within the last 12 months before the survey for private use.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. The model questionnaire changes every year. The changes of questions in the MQ are required by the evolving situation of information and communication technologies. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Internet skills are measured using a self-assessment approach, depending on how many internet related tasks have been carried out, without these skills being assessed, tested or actually observed. 1 or 2 of the following activities have been done: used search engine, sent mail with attachment, posted messages to chatrooms/newsgroups or online discussion forum, made phone calls, done peer-to-peer file sharing or created a web page.

Internet skills are measured using a self-assessment approach, depending on how many internet related tasks have been carried out, without these skills being assessed, tested or actually observed. 3 or 4 of the following activities have been done: used search engine, sent mail with attachment, posted messages to chatrooms/newsgroups or online discussion forum, made phone calls, done peer-to-peer file sharing or created a web page.

Computer skills are measured using a self-assessment approach, depending on how many computer related tasks have been carried out, without these skills being assessed, tested or actually observed. 5 or 6 of the following activities have been done: copied/moved a file/folder, copy/cut/paste to move information on the screen, used basic arithmetic formulae, compressed/zipped a file, connecting and installing new devices or written a computer program.

Internet skills are measured using a self-assessment approach, depending on how many internet related tasks have been carried out, without these skills being assessed, tested or actually observed. 5 or 6 of the following activities have been done: used search engine, sent mail with attachment, posted messages to chatrooms/newsgroups or online discussion forum, made phone calls, done peer-to-peer file sharing or created a web page.

Individuals who never used the internet - whether at home, at work or from anywhere else and whether for private or professional purposes.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. The model questionnaire changes every year. The changes of questions in the MQ are required by the evolving situation of information and communication technologies. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Persons who bought or ordered goods or services (i.e. food, groceries, household goods, films, music, books, magazines, newspapers, clothes, sports goods, computer software or hardware, electronic equipment, shares, financial services, insurances, travel or holiday accommodation, tickets, lotteries or betting and other) over the internet during the last year.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. The model questionnaire changes every year. The changes of questions in the MQ are required by the evolving situation of information and communication technologies. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society 2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT security and trust,access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity),use of Big data analysis,use of 3D printing,use of robotics.Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society 2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT security and trust,access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society 2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT security and trust,access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Last internet use: within last 3 months, 12 months before the survey, ever used, never used - whether at home, at work or from anywhere else and whether for private or work/business related purposes.

Percentage of households who have internet access at home. All forms of internet use are included. The population considered is aged 16 to 74.

Data for broadband (except for broadband coverage), mobile telephony and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). Questionnaires are sent annually or bi-annually (broadband data). The source for fixed telephony data is the International Telecommunication Union (ITU). Data are collected annually. There is no fixed release calendar. Data are usually released annually. The collection of 'Telecommunication Services' statistics presents the following main categories of characteristics: Fixed broadbandcoveragesubscriptions and penetrationsubscriptions by speedmarket share   Mobile broadbandcoveragesubscriptions  (not available until reference year 2013) and penetrationmarket share  (not available until reference year 2013)   Fixed telephonymain telephone lines   Mobile communicationssubscriptions and penetrationmarket sharerevenues   Telecommunications sectorrevenuesinvestments

Data for broadband (except for broadband coverage), mobile telephony and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). Questionnaires are sent annually or bi-annually (broadband data). The source for fixed telephony data is the International Telecommunication Union (ITU). Data are collected annually. There is no fixed release calendar. Data are usually released annually. The collection of 'Telecommunication Services' statistics presents the following main categories of characteristics: Fixed broadbandcoveragesubscriptions and penetrationsubscriptions by speedmarket share   Mobile broadbandcoveragesubscriptions  (not available until reference year 2013) and penetrationmarket share  (not available until reference year 2013)   Fixed telephonymain telephone lines   Mobile communicationssubscriptions and penetrationmarket sharerevenues   Telecommunications sectorrevenuesinvestments

Data for broadband (except for broadband coverage), mobile telephony and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). Questionnaires are sent annually or bi-annually (broadband data). The source for fixed telephony data is the International Telecommunication Union (ITU). Data are collected annually. There is no fixed release calendar. Data are usually released annually. The collection of 'Telecommunication Services' statistics presents the following main categories of characteristics: Fixed broadbandcoveragesubscriptions and penetrationsubscriptions by speedmarket share   Mobile broadbandcoveragesubscriptions  (not available until reference year 2013) and penetrationmarket share  (not available until reference year 2013)   Fixed telephonymain telephone lines   Mobile communicationssubscriptions and penetrationmarket sharerevenues   Telecommunications sectorrevenuesinvestments

Data for broadband (except for broadband coverage), mobile telephony and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). Questionnaires are sent annually or bi-annually (broadband data). The source for fixed telephony data is the International Telecommunication Union (ITU). Data are collected annually. There is no fixed release calendar. Data are usually released annually. The collection of 'Telecommunication Services' statistics presents the following main categories of characteristics: Fixed broadbandcoveragesubscriptions and penetrationsubscriptions by speedmarket share   Mobile broadbandcoveragesubscriptions  (not available until reference year 2013) and penetrationmarket share  (not available until reference year 2013)   Fixed telephonymain telephone lines   Mobile communicationssubscriptions and penetrationmarket sharerevenues   Telecommunications sectorrevenuesinvestments

Data for broadband (except for broadband coverage), mobile telephony and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). Questionnaires are sent annually or bi-annually (broadband data). The source for fixed telephony data is the International Telecommunication Union (ITU). Data are collected annually. There is no fixed release calendar. Data are usually released annually. The collection of 'Telecommunication Services' statistics presents the following main categories of characteristics: Fixed broadbandcoveragesubscriptions and penetrationsubscriptions by speedmarket share   Mobile broadbandcoveragesubscriptions  (not available until reference year 2013) and penetrationmarket share  (not available until reference year 2013)   Fixed telephonymain telephone lines   Mobile communicationssubscriptions and penetrationmarket sharerevenues   Telecommunications sectorrevenuesinvestments

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society 2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT security and trust,access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

The internet connection used is a broadband connection (ADSL, SHDSL, cable, UMTS, etc).

The objective of these data is to provide information for benchmarking and monitoring developments in ICT sector. ICT sector statistics is used largely in the context of the 2011 - 2015 benchmarking framework(endorsed by i2010 High Level Group in November 2009) via the Digital Agenda Scoreboard to monitor progress of the European digital economy according to the objectives set out in the Digital Agenda for Europe, a Europe 2020 Initiative. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT sector indicators are compiled using the secondary statistical analysis. This approach has a virtue of ensuring cost-efficient and high-quality data collection. At the same time, this approach has limited options for designing new indicators, as well as for control over data quality and over data release timing. Data from the Structural Business Statistics (SBS), National Accounts (NA) and Research and Development (R&D) Statistics sections of the Eurostat database are used. For this reason, Metadata guidelines on SBS, on NA and on R&D Statistics are applicable to the data that has been extracted from the respective primary statistics sources. Representation ICT sector statistics contains five indicators in the country/year dimensions, which are updated on an annual basis: (1) Share of the ICT sector in GDP (2) Share of the ICT sector personnel in total employment (3) Growth of the ICT sector value added (4) Share of the ICT sector in the R&D expenditure of businesses (5) Share of the ICT sector in R&D personnel In tables (1)-(3), data for NACE economic activity codes is grouped into three aggregates:ICT sector - total,ICT manufacturingICT Services. Tables (4) and (5) report disaggregated NACE economic activities. Definition ICT sector, ICT manufacturing and ICT services are defined according to the OECD official definition (see OECD, 2011 for details). The 2002 OECD definition in terms of NACE Rev. 1.1 is used on data prior to 2009, while the 2006 OECD definition in terms of NACE Rev. 2 is applied to the data from 2009 onwards. Since the impact of the break in series related to the revision of NACE is minimised due to the compatibility between the two OECD ICT sector definitions, data for each of the indicators (1)-(3) is presented in respective single tables, and not in separate tables for each revision of NACE (as it is done in the source SBS and NA data). Data for the indicators (4) and (5) is based on the NACE Rev. 2 codes of economic activity, with the data for the years prior to 2009 being recalculated using the official correspondence tables between NACE Rev. 2 and NAVE Rev. 1.1. Time coverage Data covers all years starting from 2000 until the latest year available. Following the approach set by the source primary statistics data files, the publication year is calculated as (t+1), with t being the reference year. Data for the indicators (1)-(5) are updated yearly from 2008 until the latest year available (as opposed to simply adding one additional year) to incorporate the latest revisions made on the source data (SBS, NA and R&D statistics). Data prior to 2008 is left unchanged following the approach used in the source data domains.

The domain "Income and living conditions" covers four topics: people at risk of poverty or social exclusion, income distribution and monetary poverty, living conditions and material deprivation, which are again structured into collections of indicators on specific topics. The collection "People at risk of poverty or social exclusion" houses main indicator on risk of poverty or social inclusion included in the Europe 2020 strategy as well as the intersections between sub-populations of all Europe 2020 indicators on poverty and social exclusion. The collection "Income distribution and monetary poverty" houses collections of indicators relating to poverty risk, poverty risk of working individuals as well as the distribution of income. The collection "Living conditions" hosts indicators relating to characteristics and living conditions of households, characteristics of the population according to different breakdowns, health and labour conditions, housing conditions as well as childcare related indicators. The collection "Material deprivation" covers indicators relating to economic strain, durables, housing deprivation and environment of the dwelling.

The domain "Income and living conditions" covers four topics: people at risk of poverty or social exclusion, income distribution and monetary poverty, living conditions and material deprivation, which are again structured into collections of indicators on specific topics. The collection "People at risk of poverty or social exclusion" houses main indicator on risk of poverty or social inclusion included in the Europe 2020 strategy as well as the intersections between sub-populations of all Europe 2020 indicators on poverty and social exclusion. The collection "Income distribution and monetary poverty" houses collections of indicators relating to poverty risk, poverty risk of working individuals as well as the distribution of income. The collection "Living conditions" hosts indicators relating to characteristics and living conditions of households, characteristics of the population according to different breakdowns, health and labour conditions, housing conditions as well as childcare related indicators. The collection "Material deprivation" covers indicators relating to economic strain, durables, housing deprivation and environment of the dwelling.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. The model questionnaire changes every year. The changes of questions in the MQ are required by the evolving situation of information and communication technologies. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society  2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

This question was directed to the households.

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society 2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT security and trust,access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society 2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT security and trust,access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity),use of Big data analysis,use of 3D printing,use of robotics.Breakdowns:by size class,by NACE categories,by region (until 2010)

The collection of 'Telecommunication Services' statistics covers the following indicators: (1) Employment in telecommunication The indicator gives the total number of people employed in telecommunication services and the number of people employed in fixed and mobile telecommunication and Internet service provision. Employment is converted into full time equivalent units, average of the year. (2) Investment The indicator gives the total gross investment (in Mio euro) in tangible goods i.e. investment for acquiring property (land and buildings) and plant (e.g. switching equipment, transmission equipment, office machinery, and motor vehicles), and investment in fixed telecommunication networks (excluding cable TV services), mobile telecommunications: GSM and GPRS, mobile telecommunications: UMTS (excluding licenses), and in other telecommunication networks (Internet, satellite and cable telecommunication equipment and infrastructure other than for broadcasting). (3) Turnover The indicator gives the total turnover (in Mio euro) from all telecommunication services and turnover from leased lines, fixed network services, cellular mobile telecommunication services, interconnection services and Internet service provision. (4) International receipts and payments The indicator gives the total revenue (receipts, payments) from international incoming and outgoing telecommunication traffic, in Mio euro. Incoming telecommunication traffic: income received from foreign telephone operators for completing calls originating in foreign country. Outgoing telecommunication traffic: charges received from subscribers for placing outgoing calls after deduction of the share of this income to be paid to other organisation for outgoing telecommunication traffic (operators of the incoming and possibly transit countries). (5) International calls The indicator gives the amount (in 1000 minutes) of international incoming (originating outside the country with a destination inside the country) and outgoing (originating inside the country to destinations outside the country) calls in fixed and cellular networks. (6) Traffic The indicator gives the total amount of national calls and the amount of local calls, national long distance calls, cellular mobile calls, minutes of internet connection, calls from fixed to mobile and mobile to fixed networks, calls within mobile networks and calls from mobile to mobile networks (in 1000 minutes). (7) SMS (short message service) The indicator gives the total number of SMS (text messages) sent (in thousands). (8) Access to networks (in thousands) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services and the number of leased lines, ISDN subscriptions, DSL subscriptions, Internet subscriptions and subscriptions to cable networks enabling internet use, number of connections to telecommunication networks through electricity networks (Power Line Communication - PLC), subscriptions to mobile telecommunication systems enabling use of UMTS and the number of users of Voice over Internet Protocol telephony, in thousands. (9) Access to networks (per 100 inhabitants) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services per 100 inhabitants. (10) Household share of main telephone lines The indicator gives the share of main telephone lines for residential use (i.e. lines which are not used for business, government or other professional purposes or as public telephone stations) as a percentage of total main telephone lines. (11) Operators and service providers The indicator gives the number of fixed network operators offering local and long distance national telecommunications (facilities based or resale) and international telecommunications, and the number of cellular mobile operators (digital or analogous, facilities based or resale), cable and satellite service providers (excluding pure programme distribution) and internet service providers (access and backbone services). (12) Broadband penetration rate  This indicator shows how widely broadband access to the internet has spread in the countries on the general level, not specifying by user group. (13) Prices of telecommunication The indicator gives the price in Euro of a 10 minute call at 11 am on a weekday (including VAT) for a local call (3km), national long distance call (200km) and an international call (to USA). The prices refer to the month of August for the period 1998-2005, and to the month of September from 2006 onwards. Tariffs without special rates are used. (14) Market shares in telecommunication This covers two structural indicators: market share of the incumbent in fixed telecommunications by type of call (local, long distance and international calls) and market share of the leading operator in mobile telecommunications. (15) Information technology expenditure in millions of euro and as a percentage of GDP Data refer to the expenditure for information and communication technology in millions of euro and as a percentage of GDP, with breakdown by expenditure for telecommunications and IT expenditure. Data in millions of euro are coming from the annual report of the European Information Technology Observatory (EITO).

The collection of 'Telecommunication Services' statistics covers the following indicators: (1) Employment in telecommunication The indicator gives the total number of people employed in telecommunication services and the number of people employed in fixed and mobile telecommunication and Internet service provision. Employment is converted into full time equivalent units, average of the year. (2) Investment The indicator gives the total gross investment (in Mio euro) in tangible goods i.e. investment for acquiring property (land and buildings) and plant (e.g. switching equipment, transmission equipment, office machinery, and motor vehicles), and investment in fixed telecommunication networks (excluding cable TV services), mobile telecommunications: GSM and GPRS, mobile telecommunications: UMTS (excluding licenses), and in other telecommunication networks (Internet, satellite and cable telecommunication equipment and infrastructure other than for broadcasting). (3) Turnover The indicator gives the total turnover (in Mio euro) from all telecommunication services and turnover from leased lines, fixed network services, cellular mobile telecommunication services, interconnection services and Internet service provision. (4) International receipts and payments The indicator gives the total revenue (receipts, payments) from international incoming and outgoing telecommunication traffic, in Mio euro. Incoming telecommunication traffic: income received from foreign telephone operators for completing calls originating in foreign country. Outgoing telecommunication traffic: charges received from subscribers for placing outgoing calls after deduction of the share of this income to be paid to other organisation for outgoing telecommunication traffic (operators of the incoming and possibly transit countries). (5) International calls The indicator gives the amount (in 1000 minutes) of international incoming (originating outside the country with a destination inside the country) and outgoing (originating inside the country to destinations outside the country) calls in fixed and cellular networks. (6) Traffic The indicator gives the total amount of national calls and the amount of local calls, national long distance calls, cellular mobile calls, minutes of internet connection, calls from fixed to mobile and mobile to fixed networks, calls within mobile networks and calls from mobile to mobile networks (in 1000 minutes). (7) SMS (short message service) The indicator gives the total number of SMS (text messages) sent (in thousands). (8) Access to networks (in thousands) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services and the number of leased lines, ISDN subscriptions, DSL subscriptions, Internet subscriptions and subscriptions to cable networks enabling internet use, number of connections to telecommunication networks through electricity networks (Power Line Communication - PLC), subscriptions to mobile telecommunication systems enabling use of UMTS and the number of users of Voice over Internet Protocol telephony, in thousands. (9) Access to networks (per 100 inhabitants) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services per 100 inhabitants. (10) Household share of main telephone lines The indicator gives the share of main telephone lines for residential use (i.e. lines which are not used for business, government or other professional purposes or as public telephone stations) as a percentage of total main telephone lines. (11) Operators and service providers The indicator gives the number of fixed network operators offering local and long distance national telecommunications (facilities based or resale) and international telecommunications, and the number of cellular mobile operators (digital or analogous, facilities based or resale), cable and satellite service providers (excluding pure programme distribution) and internet service providers (access and backbone services). (12) Broadband penetration rate  This indicator shows how widely broadband access to the internet has spread in the countries on the general level, not specifying by user group. (13) Prices of telecommunication The indicator gives the price in Euro of a 10 minute call at 11 am on a weekday (including VAT) for a local call (3km), national long distance call (200km) and an international call (to USA). The prices refer to the month of August for the period 1998-2005, and to the month of September from 2006 onwards. Tariffs without special rates are used. (14) Market shares in telecommunication This covers two structural indicators: market share of the incumbent in fixed telecommunications by type of call (local, long distance and international calls) and market share of the leading operator in mobile telecommunications. (15) Information technology expenditure in millions of euro and as a percentage of GDP Data refer to the expenditure for information and communication technology in millions of euro and as a percentage of GDP, with breakdown by expenditure for telecommunications and IT expenditure. Data in millions of euro are coming from the annual report of the European Information Technology Observatory (EITO).

The collection of 'Telecommunication Services' statistics covers the following indicators: (1) Employment in telecommunication The indicator gives the total number of people employed in telecommunication services and the number of people employed in fixed and mobile telecommunication and Internet service provision. Employment is converted into full time equivalent units, average of the year. (2) Investment The indicator gives the total gross investment (in Mio euro) in tangible goods i.e. investment for acquiring property (land and buildings) and plant (e.g. switching equipment, transmission equipment, office machinery, and motor vehicles), and investment in fixed telecommunication networks (excluding cable TV services), mobile telecommunications: GSM and GPRS, mobile telecommunications: UMTS (excluding licenses), and in other telecommunication networks (Internet, satellite and cable telecommunication equipment and infrastructure other than for broadcasting). (3) Turnover The indicator gives the total turnover (in Mio euro) from all telecommunication services and turnover from leased lines, fixed network services, cellular mobile telecommunication services, interconnection services and Internet service provision. (4) International receipts and payments The indicator gives the total revenue (receipts, payments) from international incoming and outgoing telecommunication traffic, in Mio euro. Incoming telecommunication traffic: income received from foreign telephone operators for completing calls originating in foreign country. Outgoing telecommunication traffic: charges received from subscribers for placing outgoing calls after deduction of the share of this income to be paid to other organisation for outgoing telecommunication traffic (operators of the incoming and possibly transit countries). (5) International calls The indicator gives the amount (in 1000 minutes) of international incoming (originating outside the country with a destination inside the country) and outgoing (originating inside the country to destinations outside the country) calls in fixed and cellular networks. (6) Traffic The indicator gives the total amount of national calls and the amount of local calls, national long distance calls, cellular mobile calls, minutes of internet connection, calls from fixed to mobile and mobile to fixed networks, calls within mobile networks and calls from mobile to mobile networks (in 1000 minutes). (7) SMS (short message service) The indicator gives the total number of SMS (text messages) sent (in thousands). (8) Access to networks (in thousands) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services and the number of leased lines, ISDN subscriptions, DSL subscriptions, Internet subscriptions and subscriptions to cable networks enabling internet use, number of connections to telecommunication networks through electricity networks (Power Line Communication - PLC), subscriptions to mobile telecommunication systems enabling use of UMTS and the number of users of Voice over Internet Protocol telephony, in thousands. (9) Access to networks (per 100 inhabitants) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services per 100 inhabitants. (10) Household share of main telephone lines The indicator gives the share of main telephone lines for residential use (i.e. lines which are not used for business, government or other professional purposes or as public telephone stations) as a percentage of total main telephone lines. (11) Operators and service providers The indicator gives the number of fixed network operators offering local and long distance national telecommunications (facilities based or resale) and international telecommunications, and the number of cellular mobile operators (digital or analogous, facilities based or resale), cable and satellite service providers (excluding pure programme distribution) and internet service providers (access and backbone services). (12) Broadband penetration rate  This indicator shows how widely broadband access to the internet has spread in the countries on the general level, not specifying by user group. (13) Prices of telecommunication The indicator gives the price in Euro of a 10 minute call at 11 am on a weekday (including VAT) for a local call (3km), national long distance call (200km) and an international call (to USA). The prices refer to the month of August for the period 1998-2005, and to the month of September from 2006 onwards. Tariffs without special rates are used. (14) Market shares in telecommunication This covers two structural indicators: market share of the incumbent in fixed telecommunications by type of call (local, long distance and international calls) and market share of the leading operator in mobile telecommunications. (15) Information technology expenditure in millions of euro and as a percentage of GDP Data refer to the expenditure for information and communication technology in millions of euro and as a percentage of GDP, with breakdown by expenditure for telecommunications and IT expenditure. Data in millions of euro are coming from the annual report of the European Information Technology Observatory (EITO).

The collection of 'Telecommunication Services' statistics covers the following indicators: (1) Employment in telecommunication The indicator gives the total number of people employed in telecommunication services and the number of people employed in fixed and mobile telecommunication and Internet service provision. Employment is converted into full time equivalent units, average of the year. (2) Investment The indicator gives the total gross investment (in Mio euro) in tangible goods i.e. investment for acquiring property (land and buildings) and plant (e.g. switching equipment, transmission equipment, office machinery, and motor vehicles), and investment in fixed telecommunication networks (excluding cable TV services), mobile telecommunications: GSM and GPRS, mobile telecommunications: UMTS (excluding licenses), and in other telecommunication networks (Internet, satellite and cable telecommunication equipment and infrastructure other than for broadcasting). (3) Turnover The indicator gives the total turnover (in Mio euro) from all telecommunication services and turnover from leased lines, fixed network services, cellular mobile telecommunication services, interconnection services and Internet service provision. (4) International receipts and payments The indicator gives the total revenue (receipts, payments) from international incoming and outgoing telecommunication traffic, in Mio euro. Incoming telecommunication traffic: income received from foreign telephone operators for completing calls originating in foreign country. Outgoing telecommunication traffic: charges received from subscribers for placing outgoing calls after deduction of the share of this income to be paid to other organisation for outgoing telecommunication traffic (operators of the incoming and possibly transit countries). (5) International calls The indicator gives the amount (in 1000 minutes) of international incoming (originating outside the country with a destination inside the country) and outgoing (originating inside the country to destinations outside the country) calls in fixed and cellular networks. (6) Traffic The indicator gives the total amount of national calls and the amount of local calls, national long distance calls, cellular mobile calls, minutes of internet connection, calls from fixed to mobile and mobile to fixed networks, calls within mobile networks and calls from mobile to mobile networks (in 1000 minutes). (7) SMS (short message service) The indicator gives the total number of SMS (text messages) sent (in thousands). (8) Access to networks (in thousands) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services and the number of leased lines, ISDN subscriptions, DSL subscriptions, Internet subscriptions and subscriptions to cable networks enabling internet use, number of connections to telecommunication networks through electricity networks (Power Line Communication - PLC), subscriptions to mobile telecommunication systems enabling use of UMTS and the number of users of Voice over Internet Protocol telephony, in thousands. (9) Access to networks (per 100 inhabitants) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services per 100 inhabitants. (10) Household share of main telephone lines The indicator gives the share of main telephone lines for residential use (i.e. lines which are not used for business, government or other professional purposes or as public telephone stations) as a percentage of total main telephone lines. (11) Operators and service providers The indicator gives the number of fixed network operators offering local and long distance national telecommunications (facilities based or resale) and international telecommunications, and the number of cellular mobile operators (digital or analogous, facilities based or resale), cable and satellite service providers (excluding pure programme distribution) and internet service providers (access and backbone services). (12) Broadband penetration rate  This indicator shows how widely broadband access to the internet has spread in the countries on the general level, not specifying by user group. (13) Prices of telecommunication The indicator gives the price in Euro of a 10 minute call at 11 am on a weekday (including VAT) for a local call (3km), national long distance call (200km) and an international call (to USA). The prices refer to the month of August for the period 1998-2005, and to the month of September from 2006 onwards. Tariffs without special rates are used. (14) Market shares in telecommunication This covers two structural indicators: market share of the incumbent in fixed telecommunications by type of call (local, long distance and international calls) and market share of the leading operator in mobile telecommunications. (15) Information technology expenditure in millions of euro and as a percentage of GDP Data refer to the expenditure for information and communication technology in millions of euro and as a percentage of GDP, with breakdown by expenditure for telecommunications and IT expenditure. Data in millions of euro are coming from the annual report of the European Information Technology Observatory (EITO).

The collection of 'Telecommunication Services' statistics covers the following indicators: (1) Employment in telecommunication The indicator gives the total number of people employed in telecommunication services and the number of people employed in fixed and mobile telecommunication and Internet service provision. Employment is converted into full time equivalent units, average of the year. (2) Investment The indicator gives the total gross investment (in Mio euro) in tangible goods i.e. investment for acquiring property (land and buildings) and plant (e.g. switching equipment, transmission equipment, office machinery, and motor vehicles), and investment in fixed telecommunication networks (excluding cable TV services), mobile telecommunications: GSM and GPRS, mobile telecommunications: UMTS (excluding licenses), and in other telecommunication networks (Internet, satellite and cable telecommunication equipment and infrastructure other than for broadcasting). (3) Turnover The indicator gives the total turnover (in Mio euro) from all telecommunication services and turnover from leased lines, fixed network services, cellular mobile telecommunication services, interconnection services and Internet service provision. (4) International receipts and payments The indicator gives the total revenue (receipts, payments) from international incoming and outgoing telecommunication traffic, in Mio euro. Incoming telecommunication traffic: income received from foreign telephone operators for completing calls originating in foreign country. Outgoing telecommunication traffic: charges received from subscribers for placing outgoing calls after deduction of the share of this income to be paid to other organisation for outgoing telecommunication traffic (operators of the incoming and possibly transit countries). (5) International calls The indicator gives the amount (in 1000 minutes) of international incoming (originating outside the country with a destination inside the country) and outgoing (originating inside the country to destinations outside the country) calls in fixed and cellular networks. (6) Traffic The indicator gives the total amount of national calls and the amount of local calls, national long distance calls, cellular mobile calls, minutes of internet connection, calls from fixed to mobile and mobile to fixed networks, calls within mobile networks and calls from mobile to mobile networks (in 1000 minutes). (7) SMS (short message service) The indicator gives the total number of SMS (text messages) sent (in thousands). (8) Access to networks (in thousands) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services and the number of leased lines, ISDN subscriptions, DSL subscriptions, Internet subscriptions and subscriptions to cable networks enabling internet use, number of connections to telecommunication networks through electricity networks (Power Line Communication - PLC), subscriptions to mobile telecommunication systems enabling use of UMTS and the number of users of Voice over Internet Protocol telephony, in thousands. (9) Access to networks (per 100 inhabitants) The indicator gives the number of main telephone lines and subscriptions to the services of the operators offering mobile telecommunication services per 100 inhabitants. (10) Household share of main telephone lines The indicator gives the share of main telephone lines for residential use (i.e. lines which are not used for business, government or other professional purposes or as public telephone stations) as a percentage of total main telephone lines. (11) Operators and service providers The indicator gives the number of fixed network operators offering local and long distance national telecommunications (facilities based or resale) and international telecommunications, and the number of cellular mobile operators (digital or analogous, facilities based or resale), cable and satellite service providers (excluding pure programme distribution) and internet service providers (access and backbone services). (12) Broadband penetration rate  This indicator shows how widely broadband access to the internet has spread in the countries on the general level, not specifying by user group. (13) Prices of telecommunication The indicator gives the price in Euro of a 10 minute call at 11 am on a weekday (including VAT) for a local call (3km), national long distance call (200km) and an international call (to USA). The prices refer to the month of August for the period 1998-2005, and to the month of September from 2006 onwards. Tariffs without special rates are used. (14) Market shares in telecommunication This covers two structural indicators: market share of the incumbent in fixed telecommunications by type of call (local, long distance and international calls) and market share of the leading operator in mobile telecommunications. (15) Information technology expenditure in millions of euro and as a percentage of GDP Data refer to the expenditure for information and communication technology in millions of euro and as a percentage of GDP, with breakdown by expenditure for telecommunications and IT expenditure. Data in millions of euro are coming from the annual report of the European Information Technology Observatory (EITO).

Data for broadband (except for broadband coverage), mobile telephony and financial indicators have been collected by the European Commission (DG CNECT) from responsible national authorities (national regulatory authorities or ministries). Questionnaires are sent annually or bi-annually (broadband data). The source for fixed telephony data is the International Telecommunication Union (ITU). Data are collected annually. There is no fixed release calendar. Data are usually released annually. The collection of 'Telecommunication Services' statistics presents the following main categories of characteristics: Fixed broadbandcoveragesubscriptions and penetrationsubscriptions by speedmarket share   Mobile broadbandcoveragesubscriptions  (not available until reference year 2013) and penetrationmarket share  (not available until reference year 2013)   Fixed telephonymain telephone lines   Mobile communicationssubscriptions and penetrationmarket sharerevenues   Telecommunications sectorrevenuesinvestments

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society 2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT security and trust,access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity),use of Big data analysis,use of 3D printing,use of robotics.Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the follow up of the Digital Single Market process (Monitoring the Digital Economy & Society 2016-2021). This conceptual framework follows the 2011 - 2015 benchmarking framework, the i2010 Benchmarking Framework and the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT security and trust,access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity),use of Big data analysis,use of 3D printing,use of robotics.Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)